Summary
Overview
Work History
Education
Skills
Timeline
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Alexander Albro

Hickory,NC

Summary

IT Professional with a strong background in IT Systems management, configuration and support. I have a proven track record of bringing reliable while bringing innovative solutions & designs that are effective in their results. Im known for my effective team collaboration and adaptability to evolving technologies needs, ensuring consistent and reliable IT support for my colleagues.

Overview

5
5
years of professional experience

Work History

IT Systems Administrator

Catawba College
07.2023 - Current


Manage 115 severs; including backups within Veeam VBR, patching within Heimdal, resources within vSphere & Azure, OS or Process issues (Windows & Linux OS's), & Security permissions. Manage Active Directory Users & Computers, Manage M365 Admin/Entra Admin. Assist in tickets as help desk escalates them. vSphere/ESXI Host Management.


Projects:


  • Lead Active Directory Restructure
  • Lead Group Policy Restructure (Evaluated, Created & Replaced old GPO Structure)
  • Lead Security Permissions Restructure (Servers & File Shares)
  • Lead Veeam Backup & Wasabi (Backup Job Redesign & Wasabi Bucket Off site storage with immutability)
  • Lead WSUS Implementation (Workstations & Servers)
  • Lead Heimdal Implementation (Workstations & Servers)
  • Lead Microsoft Intune/AutoPilot Implementation (MDM Management for Dell, Lenovo and Apple Laptops & AutoPilot Out of Box Experience)
  • Lead Efficient IP IPAM Implementation
  • Assisted in Complete Network Rebuild (Public IP Scheme - Private, Migrating Servers and Server Vlans, DNS & DHCP Setup/Configuration)
  • Trained 2 Different coworkers towards promotions. One to a Microsoft Intune Administrator the other to a Microsoft 365 Systems Administrator.
  • Created indepth documentation & strategies for key business components; including a disaster recovery plan.


Jr Systems Administrator

AeroSafe Global
11.2022 - 07.2023


  • Backup/Cloud Storage Management (Veeam)
  • WSUS Management
  • Network Administration/Troubleshooting
  • Project/Process Improvement
  • Group Policy Creation and Management
  • Windows Deployment Server Management
  • vSphere/ESXi Host Management
  • End User Support

IT Analyst

AeroSafe Global
01.2022 - 11.2022


  • AD DS Administration
  • Server Building and Configuration
  • Exchange Online Admin
  • Office 365 Administration
  • Team Collaboration
  • Bartender Desiginer / Print Admin
  • End User Support

IT Technician

AeroSafe Global
09.2020 - 12.2021


  • End User Support
  • Problem Solving
  • Network Trouble Shooting
  • AD DS Administration
  • Laptop Repair

IT HelpDesk Internship

AeroSafe Global
05.2020 - 08.2020


  • End User Support
  • User Trouble Shooting
  • Basic Network Trouble Shooting
  • Problem Solving

Education

Associate of Science - Networking & Cyber Security

Finger Lakes Community College
06-2021

High School Diploma -

Wayne Finger Lakes PTECH
Newark, NY
06-2020

Skills

  • Linux & Windows Administration & Server Building
  • Virtual Environment (vSphere/ESXi)
  • Microsoft Cloud Suite Administration/Management
  • Active Directory - Microsoft DNS/DHCP - Group Policy Administration/Configuration
  • Documentation (How To's, System Design, Infrastructure Workflows, Disaster Plans)
  • Powershell Scripting
  • System Trouble Shooting
  • Attention to detail
  • Time management
  • Dedicated/Reliable
  • Eager & Willingness to learn/Self Driven
  • Collaborative/Working with a team

Timeline

IT Systems Administrator

Catawba College
07.2023 - Current

Jr Systems Administrator

AeroSafe Global
11.2022 - 07.2023

IT Analyst

AeroSafe Global
01.2022 - 11.2022

IT Technician

AeroSafe Global
09.2020 - 12.2021

IT HelpDesk Internship

AeroSafe Global
05.2020 - 08.2020

Associate of Science - Networking & Cyber Security

Finger Lakes Community College

High School Diploma -

Wayne Finger Lakes PTECH
Alexander Albro