Alexander Alvarez
Las Vegas
Summary
Working in retail for just over a year I’d have to say my best strength would be customer service in how I communicate with, handle, and treat customers. On a typical work day this looks like keeping a positive upbeat attitude and demeanor as well as tone when talking to customers, being able to know what to say if a customer has any questions with a goal in mind to help as much as I can, showcasing professionalism even amidst situations where a customer’s behavior may be provocative, and generally going into all customer interactions with the intent to give the best insightful and receptive service I can! Having heard the supportive feedback from my managers at my most recent job I can confidently say and attest that my customer service performance is smooth, natural, upbeat, and charismatic while also maintaining attentiveness to customers/guests and their needs. For any questions or follow ups please feel free to email, call, or text me at my provided contact information and I’ll get back to you swiftly!
Overview
2
2
years of professional experience
Work History
Sales Associate
Spencer’s
10.2024 - 03.2026
- Store maintenance and upkeep as well as customer service duties. Tending to and helping with guest transactions as well as offering a friendly and helpful customer support attitude/insight. Learning and remembering product as well as store insight such as sections, product information, and any helpful add ons in addition to a sale. Working in zones and covering them throughout a shift in coordination with fellow co-workers.
- Cashier and register duties such as handling transactions, counting register amounts, and item price checks
- Store maintenance (tidiness & upkeep of merchandise, register counters, and general store cleanliness)
- Inventory duties involving merchandise stocking, shipment sorting, & inventory counting
- Practicing theft or escalative situation exercises and training to remember procedures regarding safety and loss/theft prevention
- Upholding a friendly and insightful customer service attitude intended to handle customers with utmost professionalism and support
- Throwing store trash and discard during durations of a shift
- Recommending any current sales promotions in multiple fields that are relevant (shirt, jewelry, clearance, and online deals)
- Job category: Retail
- References: Dre Buckley (manager, Spencer’s), 702-980-8537
Office Assistant and Receptionist
Adaptive Home Health LLC
05.2024 - 08.2024
- Work with clients in identifying their needs and problems to promote appropriate company services. Manage schedules for clients, as appropriate. Compile and maintain records of business transactions and office activities of establishments.
- Taking follow up phone calls for recently discharged patients
- Filing paperwork for patients
- Communicating with clinicians and relaying messages towards my manager
- Managing patient statuses and keeping track of patient count for each week
- Job category: Office Work
- References: Hyacinth Perez (former manager, Adaptive Home Health LLC), 817-501-8667
Education
GED -
Chaparral Highschool
Skills
- Entry level office work experience (4 months)
- 1 year retail & customer service work experience
- Register experience
- Experience with customer service such as patience, communication, and problem solving
- Appropriate and suitable workplace conduct socially and professionally
- Willingness to learn
- Adaptability to new environments and workplace tasks
- Heavy lifting and stocking
- Project organization and management
- Situational awareness and mindfulness for problem solving
- Cashier/register experience
- Space cleanliness maintenance
- Data analysis experience
- Literacy skills
- Technologically proficient
- Basic motor skills & abilities such as stamina for prolonged standing, walking, tool utilization, and product handling
Timeline
Sales Associate
Spencer’s
10.2024 - 03.2026
Office Assistant and Receptionist
Adaptive Home Health LLC
05.2024 - 08.2024
GED -
Chaparral Highschool