Trenton McFarlane
Tarpon Springs,USA
Summary
My professional experience has equipped me with the skills and expertise necessary to excel in this role. In my current position, I have demonstrated proficiency in coordinating administrative tasks independently while providing comprehensive support to students. Whether managing procurement processes, assisting with recruitment efforts, or facilitating student services, I have consistently prioritized efficiency, accuracy, and student satisfaction.
Overview
9
9
years of professional experience
Work History
Student Success Coach
St. Petersburg College
10.2024 - Current
- Maintained a caseload of 67 students annually in navigating support and retention programs, enhancing their educational experience and access to resources.
- Determined student eligibility for Program/services; locates social services or academic resources for students as requested.
- Collaborated with the Titans Care team to successfully assist over 60 students with college and community program applications, ensuring friendly, timely support.
- Have de-escalate complicated/confidential student situations.
- Led 67 students on cultural trips and college tours, enhancing their college readiness and cultural awareness.
- Successfully recruited over 20 high school and newly enrolled students to our summer of success program, enhancing engagement and participation.
- Doubled program awareness among high school seniors by coordinating a six-week initiative and designing engaging marketing materials.
- Successfully Led six-week summer of success program exposing new college students to SPC resources such as financial aid, career services, students’ clubs, titans care team, and community events.
- Conducted 1:1 sessions to document and monitor the progression of each student to ensure academic success.
- Coach and advised incoming and returning students on support programs, such as financial aid, work study, local community resources, and other related programs.
- Gave Classroom Presentations to bring awareness to the Student Support Services program for recruitment.
Content creator
Clearwater Urban Leadership Coalition (CULC)
09.2023 - 10.2024
- Created and designed engaging graphics, boosting audience engagement across various platforms.
- Crafted eye-catching logos, flyers, and social media content that boosted client engagement while transforming brand narratives through visual storytelling.
- Developed innovative marketing strategies that boosted audience engagement through enhanced brand messaging.
Executive Assistant
St. Petersburg Collegiate High School
07.2023 - 09.2023
- Streamlined administrative processes, boosting organizational efficiency through optimized scheduling and communication.
- Streamlined the Purchase Order chain and Electronic Requisitions, enhancing procurement efficiency and improving team collaboration.
- Facilitated clear communication and decision documentation by accurately capturing key meeting discussions and action items.
- Facilitated project deliverable report coordination, reducing preparation time by 30% and boosting grant staff efficiency.
- Optimized file management and scheduling for team projects, improving team productivity.
Administrative Service Specialist/Contract
St. Petersburg College
08.2022 - 07.2023
- Streamlined operations as an Administrative Service Specialist, enhancing efficiency and supporting organizational goals.
- Managed the procurement of one grant, ensuring timely purchases and efficient processing of $500K in budget allocations.
- Captured team meetings, enhancing communication and documentation efficiency.
- Streamlined over 20 project deliverables and managed Time and Effort Reports, enhancing efficiency for grant staff.
- Optimized file management and scheduling, improving task organization and increasing team productivity.
Acting & Production apprentice
American Stage Theater
09.2021 - 03.2022
- Spearheaded the design of eye-catching posters and flyers with the Marketing Department, boosting event attendance.
- Designed engaging dramaturgical presentations with Prezi and Canva, captivating audiences of up to 100 participants.
- Enhanced the theater's social media presence, boosting engagement with eye-catching graphics for promotional campaigns.
- Coordinated successful community events with local vendors, attracting over 100 attendees to the theater.
- Operated sound and lighting boards during live productions, enhancing timing and efficiency, resulting in a smoother performance flow.
- Delivered engaging performances in stage readings and successfully led backstage management for three productions.
Student Assistant, TRIO Program
University of Central Florida
01.2018 - 09.2018
- Assisted over 20 students weekly, enhancing customer satisfaction through timely and efficient responses to inquiries.
- Streamlined document management processes, increasing filing efficiency while ensuring accuracy in record-keeping.
- Coordinated weekly deliveries to students and departments, prioritizing tasks and ensuring timely service with professionalism.
Communications and Marketing Intern
City of Safety Harbor Leisure Services
02.2017 - 04.2017
- Help Coordinated three community events, engaging with over 100 attendees and securing partnerships with local vendors.
- Enhanced department's online presence by managing the website and social media, creating engaging graphics, and writing impactful press releases.
- Promoted program at Safety Harbor's Third Friday Music Festivals, boosting attendance through targeted outreach.
Education
Bachelor of Arts - Theater Studies, Creative writing
University of Central Florida
Orlando, FL12-2020
Associate of Arts - Communications
St. Petersburg College
Clearwater, FL06-2016
Skills
- Microsoft Office Suite (10 years)
- Entry-level camera operations
- Canva
- Prezi
- Lighting board operations
- Sound board operations
- Graphic design
- Purchasing and processing of equipment (1 year)
- Writing
- Student support (3 years, 3 months)
- Academic advising (3 years, 3 months)
- Resource navigation (3 years, 3 months)
- Engagement strategies (2 years)
- Event planning (2 years)
- Community outreach (2 years)
- Marketing initiatives (2 years)
- Communication skills
- Conflict resolution
- Team collaboration
- Presentation skills (2 years)
- Time management
- Career counseling (3 years, 3 months)
- Collaboration and teamwork
- Patience and tolerance
- Creativity and innovation
- Motivational techniques
- Online learning
- Letters of recommendation
- Recruitment participation (3 years, 3 months)
- Relationship development
- Personal branding
- Student progress assessment
- Stress management
- Student motivation
- Public speaking (7 months)
- Assessment and evaluation
- Networking and relationship building
- Enrollment planning (3 years, 3 months)
- Program services (3 years, 3 months)
- Academic support (3 years, 3 months)
- Student retention strategies (3 years, 3 months)
- Excellent communication
- Active listening
- Conflict management
- Student records maintenance (3 years, 3 months)
- Collaborative teamwork
- Educational guidance (3 years, 3 months)
- Peer mentoring
- Workshop facilitation (1 year, 3 months)
- Learning strategies
- Motivation techniques
- Resourcefulness and initiative
- Analytical skills
- Reliability
- College application guidance (3 years, 3 months)
- Student coaching (3 years, 3 months)
- Program recruitment (3 years, 3 months)
- Marketing strategy
- Administrative support (5 years)
- Data management (5 years)
- File organization (5 years)
- Conflict de-escalation
- Customer service (10 years)
- Coordinating academic programs or services (1 year, 3 months)
- Solving problems
- Advising students on academic issues (3 years, 3 months)
- Providing program support (3 years, 3 months)
- Preparing and maintaining records (5 years)
- Collaborating with others
- Using a computer and related software applications (10 years)
- Communication, interpersonal skills as applied to interaction with students, coworkers, supervisor, the general public (10 years)
- Local social and human service support programs and agencies (3 years, 3 months)
- Program coordination principles and practices (1 year, 3 months)
- Customer service principles
- Social and emotional learning principals
- Applicable academic programs, financial aid, extracurricular programs, and related services (4 years)
- Applicable federal, state, and local laws, rules, regulations, policies, and procedures (4 years)
- Academic counseling principles (4 years)
- Academic program requirements (4 years)
- Recordkeeping principles (4 years)
Activities
- St. Petersburg College, Student Support Services program, 2012-2016
- St. Petersburg College, High Achievers Club, 2014-2016
- St. Petersburg College, Black Student Union, 2014-2016
- University of Central Florida, (SSS TRIO) Project Best program, 2017-2020
Timeline
Student Success Coach
St. Petersburg College
10.2024 - Current
Content creator
Clearwater Urban Leadership Coalition (CULC)
09.2023 - 10.2024
Executive Assistant
St. Petersburg Collegiate High School
07.2023 - 09.2023
Administrative Service Specialist/Contract
St. Petersburg College
08.2022 - 07.2023
Acting & Production apprentice
American Stage Theater
09.2021 - 03.2022
Student Assistant, TRIO Program
University of Central Florida
01.2018 - 09.2018
Communications and Marketing Intern
City of Safety Harbor Leisure Services
02.2017 - 04.2017
Bachelor of Arts - Theater Studies, Creative writing
University of Central Florida
Associate of Arts - Communications
St. Petersburg College