Alexander Banka
Highland Park,IL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Waiter/Host
Chief's Pub
06.2023 - Current
- Provide friendly and attentive table service, including taking orders, serving food and drinks, and ensuring a pleasant dining experience
- Maintain cleanliness and organization of the dining area, handle customer queries or complaints professionally, and coordinate with kitchen and bar staff
Soccer Coach
Alex Banka Soccer Camp
07.2022 - Current
- Started up a summer soccer skills camp that offered both group and 1:1 lessons for kids aged 8-16
- Proactively recruits new students through online media
- Evaluated players' performance and provided constructive feedback to improve abilities.
- Maintains relationships with parents and students to ensure students progress in soccer skills
- Offers differentiated lessons based on prior experience, level of skill and takes into account learning personalities
Real Estate Intern
ARC Capital Markets
10.2023 - 06.2024
- Performed administrative tasks such as drafting contracts, updating client databases, and filing paperwork efficiently.
- Gained valuable insights into local real estate trends by attending industry seminars and conferences regularly.
- Contributed to a positive work environment through punctuality, professionalism, and enthusiasm in learning new skills.
- Supported senior agents in closing deals, resulting in more efficient transactions.
Intern
More Cosmetics
06.2020 - 03.2022
- Gained hands-on experience at up and coming Croatian Cosmetics line
- Learned about marketing campaigns
- Participated in professional development webinars
- Identified opportunities for improvement and innovation in social media
- Assisted Marketing Manager with sending cosmetics to customers and larger outlets
Front Line Work
Jewel-Osco Food Stores
06.2020 - 08.2020
- Worked in the front end department assisting customers
- Assisted customers at checkout, bagged groceries, curbside service
- Welcomed shoppers into the store and assisting in answering questions
- Cleaned and stocked Front End areas
- Performed opening, mid, and closing duties as assigned
Education
Bachelor of Business Administration - Entrepreneurship
Team Academy
Amsterdam Netherlands07.2023
IB International Diploma Program -
American School of Warsaw
Warsaw Poland03-2020
Skills
- Project oversight
- Analytical problem solving
- Creative concept development
- Team leadership
- Enthusiastic demeanor
- Experienced with IBM and MAC software applications
- Effective relationship building
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Timeline
Real Estate Intern
ARC Capital Markets
10.2023 - 06.2024
Waiter/Host
Chief's Pub
06.2023 - Current
Soccer Coach
Alex Banka Soccer Camp
07.2022 - Current
Intern
More Cosmetics
06.2020 - 03.2022
Front Line Work
Jewel-Osco Food Stores
06.2020 - 08.2020
Bachelor of Business Administration - Entrepreneurship
Team Academy
IB International Diploma Program -
American School of Warsaw
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