Alexander Beltz
Derry,PA
Summary
Coming from a military family, I am a dynamic and adaptive service worker with a proven track record at Starbucks, excelling in managing time for duties and exceptional customer service. Skilled in creating personalized experiences and efficiently operating high-volume periods. Adept at conflict mediation and teamwork, consistently contributing to a positive and productive work environment.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
12.2022 - 08.2024
- Maintained and operated espresso machines, blenders, commercial coffee brewers/pots, and other culinary equipment.
- Consistently kept workspace clean.
- Pleasantly and efficiently interacted with customers during hectic periods to promote a positive environment.
- Helped management keep adequate supply on hand by notifying of shortages or restocking myself.
- Used POS system to accurately enter orders and process payments.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Sales Associate
Spencer's Gifts
08.2022 - 10.2022
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Science - Forensics Examiner
West Virginia University
Morgantown, WV05-2028
High School Diploma -
Greater Latrobe Senior High School
Latrobe, PA05-2024
Skills
- Effective collaboration with others
- Opening and closing duties
- POS system operation
- Exceptional customer service
- Adaptive and creative critical thinking
- Prioritizing tasks and deadlines
- Clear communication
- Quick and efficient
Timeline
Barista
Starbucks
12.2022 - 08.2024
Sales Associate
Spencer's Gifts
08.2022 - 10.2022
Bachelor of Science - Forensics Examiner
West Virginia University
High School Diploma -
Greater Latrobe Senior High School
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