Alexander Betancourt
DALLAS,TX
Summary
Versatile human resources specialist offers recruitment, policy development and office management expertise paired with outstanding multitasking and communication abilities. Goal-oriented professional with several years of comprehensive experience retaining employee relations. Commended for superior performance and consistently going above and beyond to exceed goals.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Human Resources Specialist
Target
DALLAS, TX
10.2023 - Current
- Collaborated with hiring managers to define job requirements and expectations.
- Managed applicant tracking system to streamline recruitment processes.
- Explained job duties, compensation and benefits to potential candidates.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Facilitated onboarding sessions for new hires to enhance their integration experience.
- Managed employee documentation and compliance during the onboarding process.
- Coordinated with department managers to ensure smooth employee transitions.
- Provided technical assistance to users on software and hardware issues.
- Assisted in training new support staff on company protocols and systems.
- Utilized scheduling software to optimize resource allocation and availability.
- Managing team member schedules, correcting time punches, and ensuring compliance with labor laws.
- Fostering a positive work culture and maintaining the breakroom/office area.
- Trained new team members on scheduling processes and tools used internally.
- Assisted in seeking any volunteer events happening in the community around us.
- Assisted on the sales floor as needed in any department that occupied the support.
- Took part of a team sent to all twelve stores in our district in charge of Inventory management.
- Managed employee records and maintained HR databases for accurate information.
- Responded to employee inquiries regarding policies, benefits, and procedures promptly.
- Collaborated with HR team on employee engagement initiatives and activities.
- Processed payroll information ensuring timely and accurate compensation for staff.
- Updated employee database with changes in job title, salary information or contact details.
- Monitored timekeeping records for accuracy and completeness.
- Advised managers on best practices related to performance management processes.
- Provided guidance and support to management team on various HR matters such as compensation packages or employee handbook updates.
- Managed confidential employee information with discretion and integrity.
- Assisted in conflict resolution processes and acted as a liaison between employees and management.
- Responded to internal and external HR-related inquiries or requests.
- Conducted new hire orientations and onboarding processes for incoming employees.
- Supported HR projects, such as employee satisfaction surveys and exit interviews.
- Answered questions regarding salaries, benefits and other pertinent information.
- Searched employee files to obtain information for authorized persons and organizations.
Logistics Specialist
Target
DALLAS, TX
10.2022 - 09.2023
- Coordinated inventory management processes to ensure accurate stock levels.
- Monitored shipments and resolved logistical issues to maintain timely deliveries.
- Collaborated with team members to streamline operations and workflows.
- Assisted in training new staff on safety protocols and operational procedures.
- Implemented best practices for packaging and labeling to optimize shipping processes.
- Worked with team members to improve process integration and flow.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Trained new employees on quality inspection techniques and protocols.
- Led team meetings to align on project goals and timelines.
- Managed daily operations to ensure efficient workflow and productivity.
- Analyzed data to identify trends and inform decision-making processes.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Project Intern
IBM
DALLAS, TX
06.2021 - 08.2021
- Collaborated with cross-functional teams to develop project documentation.
- Assisted in gathering and analyzing project requirements for stakeholders.
- Supported project managers in tracking timelines and deliverables.
- Maintained project dashboards to ensure visibility of progress and updates.
- Organized meetings and prepared agendas for team discussions.
- Facilitated communication between team members and management during projects.
- Participated in brainstorming sessions to generate innovative ideas for solutions.
- Conducted research for assigned projects and prepared written summaries of findings.
- Utilized problem solving skills to identify potential risks associated with projects and implemented strategies to mitigate them.
- Developed project plans and timelines to ensure completion of tasks on time.
- Met schedule and deadlines by ensuring that work was completed efficiently.
Education
Associate of Applied Science - Business Administration
Dallas College
Dallas, TX 06.2020 - 06.2021
Skills
- Employee onboarding
- Compliance management
- Bilingual communication
- Customer relationship management
- Conflict resolution
- Team collaboration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- HR•Business Trainee, Dallas College, 2021
Timeline
Human Resources Specialist
Target
10.2023 - Current
Logistics Specialist
Target
10.2022 - 09.2023
Project Intern
IBM
06.2021 - 08.2021
Associate of Applied Science - Business Administration
Dallas College
06.2020 - 06.2021