Alexander Biviano
Waxahachie,tx
Summary
Dependable Service Technician bringing demonstrated skills in completing hvac calls and generating consistent sales. Builds business based on service expertise and strong customer service abilities. Professional with a strong expertise in technical service. Proven ability to troubleshoot and repair hvac equipment. Very reliable and take a lot of pride in everything I do.
Overview
14
14
years of professional experience
Work History
HVAC-R Service/Sales and Service Technician
C&C Refrigeration
07.2018 - Current
- Installed heating, air conditioning and ventilation equipment and tested for proper operation.
- Assessed efficiency of HVAC and refrigeration systems and provided feedback to customers.
- Repaired and replaced condensers, compressors, Lennox and Carrier equipment for residential and commercial customers.
- Completed preventative maintenance on heating and air conditioning systems to extend life of such equipment.
- Promptly responded to complaints about temperature problems during massive heatwave and conducted assessments to determine causes and target solutions.
- Retained careful and thorough maintenance and repair records in case customers required future service.
- Disassembled units, repaired broken components and restored to operating condition.
- Examined heating and air conditioning systems and air compressors for signs of defects or malfunction.
- Troubleshot and diagnosed issues with HVAC equipment, providing recommendations for remediation.
- Serviced electrical, pneumatic, mechanical and microprocessor controls.
- Drafted pre-task plans and JSAs.
- Maintained and serviced HVAC systems and refrigeration equipment.
- Adept at reading blue prints of electrical equipment.
- Recycled and charged refrigerants.
- Replaced electrical motors and HVAC systems up to 240 volts after main disconnect.
- Overhauled and repaired reciprocating and centrifugal compressors.
- Installed, maintained and repaired commercial refrigeration systems.
- Conducted brazing, threading pipe and other tasks to complete service calls.
- Used troubleshooting methods on HVAC components to diagnose and repair heat pumps, fireplace, geothermal, furnaces and air conditioning equipment.
- Maintained safe working environment with proper execution of HVAC guidelines and usage of PPE equipment.
- Reported problems with company tools and vehicles to crew foreman for quick resolution.
- Unloaded and loaded truck supplies and equipment using proper hoisting techniques to avoid accidents and injuries.
- Serviced units to residential and commercial heating and air conditioning customers.
- Wired both line and low voltage to heating and cooling equipment.
- Collaborated with contractor representatives, supervisors, co-workers and sub-contractors on job sites to streamline operations.
- Presented job proposals for service repair or new units for new and existing customers.
- Interpreted construction drawings and cut sheets in field.
- Attended employee meetings and training to learn about new techniques, trends and technologies.
- Lifted and aligned components into position using hoists and block and tackle setups.
- Fixed faults and reinstalled components such as couplings and valves.
- Mounted compressors, condensers and other components in specified locations using hand tools and various welding equipment.
- Laid out reference points for installation of structural and functional components using measuring instruments.
- Repaired parts by using technical knowledge, special tools and soldering skills.
- Read technical manuals and schematics to understanding specific configurations.
- Repaired and modified heating, ventilating and air conditioning (HVAC) systems to improve efficiency.
- Cut and drilled holes in floors, walls and roofs to install equipment using power saws and drills.
- Contacted vendors to procure equipment and tools to meet organizational demand.
- Tested pipe, tubing joints and connections
- Set up auxiliary components to enhance performance of heating and cooling equipment
- Formed complete circuits by connecting systems to fuel, water and refrigerant sources and tested integrity of all pathways.
- Installed electrical wiring and control systems to complete heat pump systems.
- Completed high volume of appointments for customers across waxahachie and surrounding areas
- Obtained consistent word-of-mouth referrals by fully satisfying customers with expert service.
- Inspected premises determine customers' needs and write up preliminary estimates.
- Built customized solutions to meet customers' requirements.
- Closed new service contracts by demonstrating benefits to customers.
- Monitored customer order process and addressed customer issues.
- Achieved or surpassed sales quotas
- Leveraged trends in customer marketplaces to shape value-added solutions and approaches.
- Maximized efficiency and time management by effectively planning and organizing client routes within territory.
HVAC Installer/Service Technician
Palo Duro Hvac
05.2011 - 05.2018
- Developed preventive maintenance procedures and schedules for all on-site equipment.
- Streamlined preventive maintenance repair processes to support timely completion.
- Tested components, assemblies and systems to diagnose problems.
- Completed preventive maintenance and unscheduled service needs to keep vehicles in optimal condition.
- Setup and operated mechanical and manual servicing equipment.
- Operated diverse range of mechanical and manual servicing equipment.
- Serviced and repaired equipment according to manufacturer guidelines.
- Installed new systems and components according to service orders and manufacturer instructions.
- Assessed and identified issues and quickly resolved to restore functionality.
- Tracked all changes and actions in computer-based documentation system.
- Facilitated new team member training on service processes to increase productivity.
Education
High School Diploma -
Caprock High School
Amarillo, TX06.2011
Basics - undefined
Amarillo College
Amarillo, TXEpa - undefined
Robert Madden Industries
Amarillo, TXSkills
- Epa certified
- On-site product demonstrations
- Product and service knowledge
- Sales closing
- Inside and outside sales
- Product management and pricing
- Sales development
- Business development
- Strategy development
- Account management
- Customer retention abilities
- Hvac knowledge
- Customer needs assessment
- Client account management
- Construction quality standards
- Residential construction
- Safety understanding
- Time management
- Experience in leadership
- Project management
- Piping and brazing
- Duct sizing and design
- Ventilation and air conditioning
- Self-motivated
- Preventative maintenance
- Construction site safety training
- Excellent problem solver
- Analytical thinker
- Dedicated team player
- Adaptable
- Educated on charging principles
- Valid Tx driver's license
- Leak checks
- Operation and maintenance expert
- Quality-focused
- Hazardous materials training
- In-depth knowledge of refrigeration systems
- Installation expert
- Sheet metal drafting
- Experienced in residential and commercial HVAC
- Technical expertise
- Blueprint reading
- Welding
- Equipment maintenance
- AutoCAD
- Power tool use
- Courteous demeanor
- High-energy attitude
- Problem-solving abilities
- Goal-oriented mindset
- Industry awareness
- Attention to detail
- Reliability
- Planning and coordination
- Customer relations
- Self motivation
- Basic computer skills
- Microsoft Word
- File management
- Strong problem solving
- Critical thinking
- Data entry
- Fast learner
- Wiring installation
- Electrical repairs
- Electrical installation
- Electrical troubleshooting
- Electrical experience
- Electrical testing
- Circuit testing
- Fixture installation
- Electrical panel upgrades
- Wiring diagrams
- New construction
- Voltmeter use
- Residential construction
- Control circuit troubleshooting
- Field installation
- Safety management
- Low-voltage systems
- Commercial construction experience
- Diagnostics
- Test equipment operation
- HVAC systems
Timeline
HVAC-R Service/Sales and Service Technician
C&C Refrigeration
07.2018 - Current
HVAC Installer/Service Technician
Palo Duro Hvac
05.2011 - 05.2018
Basics - undefined
Amarillo College
Epa - undefined
Robert Madden Industries
High School Diploma -
Caprock High School
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