Alexander Bondarenko
CHICOPEE,MA
Summary
Adept at heavy lifting and power tool operation, I significantly improved operational efficiency at Atlantic Aviation through expert ground support and exceptional leadership. Fluent in Russian, I excel in problem-solving and customer service, ensuring high satisfaction levels. My proactive approach and teamwork skills have consistently enhanced project outcomes and team dynamics.
Overview
2
2
years of professional experience
Work History
Line Technician/GSE Mechanic
Atlantic Aviation
Westfield, MA
10.2022 - Current
- Performed daily maintenance on production line equipment, including cleaning and lubrication of parts.
- Scheduled regular preventative maintenance to ensure optimum performance of all line machines.
- Installed new components and equipment in the production line as needed.
- Repaired defective parts or components on the production line as required.
- Towed, positioned and locked aircraft to secure.
- Emptied aircraft lavatory systems and replenished sanitizer fluid.
- Guided aircraft hand using signals and batons to promote safe ground travel.
- Communicated with flight dispatch personnel regarding incoming or outgoing aircraft.
- Refueled aircraft using hoses connected to fuel trucks.
- Loaded, stowed and unloaded baggage or cargo for crew or passengers.
- Applied fluid to aircraft surfaces to remove ice.
- Handled customer inquiries and complaints in a timely manner.
- Processed orders, forms, applications, and requests.
- Identified customer needs and provided appropriate solutions.
- Researched required information using available resources.
- Followed up with customers to ensure their satisfaction.
- Maintained records of customer interactions, transactions, comments, and complaints.
- Collaborated with other teams within the organization to resolve complex issues related to customers' accounts.
- Updated job knowledge by participating in educational opportunities.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
Construction Worker
Vista Home Improvement
West Springfield, MA
06.2022 - 08.2022
- Demolition and installation
- Lifted heavy objects into place with cranes or hoists.
- Repaired damaged structures with appropriate materials including wood and metal components.
- Mixed concrete, mortar and other materials to prepare building material.
Education
High School Diploma -
Chicopee Compherensive High School
Chicopee, MA06-2021
Some College (No Degree) - Crimital Justes,Menegment
Holyoke Community College
Holyoke, MAYouTube
InternetSkills
- Supervision and leadership
- Power Tool Operation
- Ground Support Services
- Cargo Equipment Operation
- Flexible Schedule
- Team Leadership
- Crew assistance
- Problem-Solving
- Heavy Lifting
- Baggage Management
- Aircraft towing
- Customer Service
- Aircraft Tug Operation
- Quality Control
- Microsoft Word
- Organization and Time Management
- Teamwork and Collaboration
- FLUENT IN [Russian]
- Problem Resolution
- Decision-Making
- Flexible and Adaptable
- Analytical and Critical Thinking
- Active Listening
Languages
Ukrainian
Elementary
Russian
Full Professional
Accomplishments
- CCH Wrestling : Christian Character award 2019-2020
Timeline
Line Technician/GSE Mechanic
Atlantic Aviation
10.2022 - Current
Construction Worker
Vista Home Improvement
06.2022 - 08.2022
High School Diploma -
Chicopee Compherensive High School
Some College (No Degree) - Crimital Justes,Menegment
Holyoke Community College
YouTube
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