Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexander Boudreau

Purcell,OK

Summary

Diligent IT Intern excels in collaborating with technology specialists to assist project management. Accurately prescribes troubleshooting measures and contributes to problem resolution. Supports IT team members in ascertaining optimum policies to secure sensitive information. Offers crucial IT assessment to ease staff decisions on patches, updates and troubleshooting. Knowledgeable Technical Intern with qualitydriven and methodical approach to completing daily tasks and solving complex problems. Excellent communication and analytical abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

IT Assistant

Okmulgee County Criminal Justice Authority
06.2025 - Current
  • Provided technical support for hardware and software issues, ensuring minimal downtime.
  • Assisted in the installation and configuration of new IT equipment and systems.
  • Responded to queries on phone, via email or through IT ticketing system.
  • Collaborated with team members to troubleshoot network connectivity problems efficiently.

Cashier

Loves Country Store
02.2025 - 05.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Resident Assistant

Oklahoma State University Institute Of Technology
10.2021 - 09.2023
  • Responded to room transfers, incident reports, and maintenance requests.
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Assisted residents in preparing for activity and social programs.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.

IT Intern

Drumright High School
06.2021 - 09.2021
  • Supported IT department in handling technology rollout and maintenance.
  • Delivered assistance and support for team-based IT projects.
  • Aided problem resolution measures and suggested patches and hardware, software and network troubleshooting alternatives.
  • Installed application software and upgrades, virus protection, and drivers.
  • Replaced defective components and upgraded office equipment per technology plan.
  • Maintained inventory records and documentation for equipment in database.

Sales Associate

Walmart
11.2019 - 10.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

Associate of Applied Science - Information Technology

Oklahoma State University Institute of Technology
Okmulgee, OK
04-2025

High School Diploma -

Central Technology Center - Drumright
Drumright, OK
05.2021

Skills

  • Networks
  • Information Systems
  • HTML
  • CSS
  • Equipment Repair
  • Customer service
  • Customer assistance

Certification

MTA: Windows Operating System Fundamentals

MTA: Security Fundamentals

Timeline

IT Assistant

Okmulgee County Criminal Justice Authority
06.2025 - Current

Cashier

Loves Country Store
02.2025 - 05.2025

Resident Assistant

Oklahoma State University Institute Of Technology
10.2021 - 09.2023

IT Intern

Drumright High School
06.2021 - 09.2021

Sales Associate

Walmart
11.2019 - 10.2020

Associate of Applied Science - Information Technology

Oklahoma State University Institute of Technology

High School Diploma -

Central Technology Center - Drumright

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