Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexander Broyles

St Louis

Summary

Resourceful technical support professional known for effective problem resolution and collaboration. Experience includes managing IT issues, maintaining hardware systems, and delivering exceptional customer service in educational and healthcare settings.

Overview

2
2
years of professional experience

Work History

Teachers Assistant | General IT Clerk

SLPS / Jefferson Elementary
Saint Louis MO
05.2026 - 08.2026
  • Delivered live technical support for esports teams by diagnosing and resolving hardware and software issues during competitions.
    Collaborated with staff to manage class logistics and coordinate events effectively.
    Oversaw student activities to ensure adherence to gameplay standards and event protocols.
  • Documented IT issues and resolutions in the help desk system.
  • Assisted in maintaining computer hardware and software systems.

General IT Repair

Verizon
Saint Louis
05.2025 - 08.2025
  • Repaired drones to restore functionality and enhance operational efficiency.
  • Managed online help desk tickets from creation through resolution to ensure timely support.
  • Collaborated with students and staff to improve service delivery and communication.
  • Performed regular system updates to maintain optimal performance and security.
  • Implemented changes based on feedback from customers and management to drive improvements.

IT Help desk assistant

Saint Louis Veterans Hospital
Saint Louis MO
05.2024 - 08.2024
  • Reimaged computers and provided direct technical support to hospital patients and staff, enhancing user experience and system reliability.
  • Assisted veterans with technical support for computer and software issues, ensuring timely resolution of their technical challenges.
  • Guided users in navigating hospital systems and online resources, improving their access to critical information and services.

Education

High School Diploma -

Clyde C Miller Career Academy
Saint Louis
05-2026

Skills

  • Customer service
  • Technical support
  • IT troubleshooting
  • Software installation
  • Hardware maintenance
  • Problem resolution
  • Data entry

Timeline

Teachers Assistant | General IT Clerk

SLPS / Jefferson Elementary
05.2026 - 08.2026

General IT Repair

Verizon
05.2025 - 08.2025

IT Help desk assistant

Saint Louis Veterans Hospital
05.2024 - 08.2024

High School Diploma -

Clyde C Miller Career Academy
Alexander Broyles