Alexander Bugarin

• Assisted clients in selecting appropriate insurance policies based on their needs.
• Processed policy applications and maintained accurate client records.
• Conducted regular follow-ups with clients to review coverage options.
• Educated clients on policy benefits, terms, and conditions effectively.
• Handled customer inquiries and resolved issues promptly and professionally.
• Collaborated with underwriters to assess risk and determine policy terms.
• Participated in training sessions to enhance product knowledge and sales skills.
• Developed marketing materials to promote insurance products and services effectively.

• Assisted with traffic accidents, by providing traffic control with local law enforcement/fire department.
• Investigated crimes and interviewed witnesses and victims.
• Communicated with police/sheriff departments and coordinated responses to suspicious activities.
• Maintained order and safety while providing customer service and information to facility visitors.
• Wrote reports detailing events and people involved.
• Secured premises and personnel by patrolling property and monitoring surveillance cameras.
• Identified and corrected performance and personnel issues to reduce impact to business operations.
• Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
• Tracked vehicles on premises, including license plate numbers.
• Provided friendly and professional assistance to employees, visitors and customers.
• Monitored building and property entrances and exits to detect intrusions and protect assets.
• Evaluated employee performance through periodic reviews and documented results accordingly.
• Participated in recruitment efforts by interviewing prospective candidates for open positions.
• Directed and supervised team of 15 employees in daily operations.
• Trained new employees on company policies and procedures.
• Resolved customer complaints in a timely manner while ensuring customer satisfaction.
• Provided guidance and direction to subordinates regarding job duties and responsibilities.

• Maintained order and safety while providing customer service and information to facility visitors.
• Provided friendly and professional assistance to employees, visitors and customers.
• Monitored building and property entrances and exits to detect intrusions and protect assets.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
• Protected company assets against theft or damage by conducting frequent building and grounds patrols.
• Warned violators of rule infractions and escorted unauthorized persons off premises.
• Investigated disturbances and used proportional and strategic responses to handle different types of issues.
• Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at vaccination/testing facilities.
  

• Investigated alarms and disturbances to maintain safety.
• Verified integrity and accuracy of photo ID's, tickets, and passports prior to authorizing passage.
• Searched individuals and baggage for devices, weapons and other prohibited items.
• Monitored multiple security cameras, buildings, and alarm systems.
• Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
• Patrolled and secured industrial and commercial premises to prevent intrusion.
• Surveilled all areas within facility to identify suspicious behavior.
• Checked credentials and issued passes before allowing access to property.
• Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.
• Investigated suspected incidents of fraud, employee theft and embezzlement and reported findings to law enforcement.
• Enforced security regulations and escorted non-compliant individuals to private areas for processing.
• Have developed experience and understanding of multiple sites the company provides service to.
• Coordinating with staff and management for smooth flow of operations.
• Learned how to interact with guests and clients in a professional manner in a public setting.
• Leading a diverse team of security officers to ensure that the client's needs are met and responding appropriately to situations that arise.

• Oversaw premises to identify security risks to promote employee and visitor safety.
• Patrolled and secured industrial and commercial premises to prevent intrusion.
• Guarded restricted areas to prevent unauthorized entry.
• Surveilled all areas within facility to identify suspicious behavior.
• Posted in front of a hospital emergency room entrance, providing security presence to accommodate safety, security, to individuals/guests/staff.
• Investigated suspected incidents of fraud, employee theft and embezzlement and reported findings to law enforcement.
• Circulated among patrons and customers to keep abreast of emergent security situations.

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• Collaborated with team members to ensure compliance with safety protocols.
• Maintained accurate records of equipment usage and inventory levels.
• Organized inventory by labeling and categorizing products in designated areas.
• Maintained cleanliness and safety standards throughout the warehouse environment.
• Prepared and completed warehouse orders for delivery or pickup according to schedule.
• Packaged items carefully using protective materials like bubble wrap or foam sheets.
• Followed established guidelines for picking orders accurately.
• Assembled orders according to customer requests.
• Assisted customers in selecting shoes and accessories based on individual preferences.
• Processed sales transactions accurately using point-of-sale systems and cash handling techniques.
• Educated customers about footwear features, care, and available promotions effectively.
• Provided exceptional customer service by addressing inquiries and resolving concerns promptly.
• Handled customer complaints in a professional manner.
• Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.