Alexander Buonocore
Miami,FL
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Retail Sales Associate
Dicks Sporing Goods
Miami, FL
06.2020 - 12.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Golf Desk Associate
Trump National Doral
Doral, FL
01.2024 - 02.2025
- Greeted guests and members of golf course entering and exiting the pro shop.
- Maintained cleanliness of sales floor and fitting rooms.
- Completed cashier and point of sale operations.
- Answered phones and assisted callers with inquiries.
- Established relationships with guests to grow and retain client base.
- Assisted guest and members of the golf club with purchases, whether it be for apparel or golf clubs.
- Assisted in the training and onboarding of new golf desk associates, fostering a supportive work environment.
Team Lead
Bass Pro Shops
Miami, FL
04.2025 - Current
- Lead the daily operations of the Marine and Watersports department, ensuring exceptional customer service, operational efficiency, and achievement of departmental performance goals.
- Supervise, mentor, and delegate responsibilities to a team of associates, providing guidance to ensure tasks are completed accurately, efficiently, and in accordance with company standards.
- Coordinate merchandising initiatives, maintain department presentation, and execute inventory management practices to maximize product availability and enhance the customer shopping experience.
- Train and develop associates on product knowledge, operational procedures, and best practices to improve team performance and customer satisfaction.
- Collaborate with leadership and cross-functional departments to support store-wide operations, including merchandising projects, inventory initiatives, and operational priorities.
- Provide technical and administrative support through store computer systems, assisting with inventory management, order processing, and other operational functions.
- Resolve customer concerns and deliver expert recommendations on marine and watersports products, fostering customer loyalty and driving sales growth.
- Maintain high standards of organization, safety, and operational excellence while ensuring compliance with company policies and procedures.
Education
High School Diploma -
Christopher Columbus High School
Miami, FL06.2020
Bachelor of Arts - Economics
Florida International University
Miami, FL12.2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Task prioritization
- Excellent people skills
- Meeting deadlines
- Reliable and punctual
- Professional demeanor
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Team Lead
Bass Pro Shops
04.2025 - Current
Golf Desk Associate
Trump National Doral
01.2024 - 02.2025
Retail Sales Associate
Dicks Sporing Goods
06.2020 - 12.2023
High School Diploma -
Christopher Columbus High School
Bachelor of Arts - Economics
Florida International University