Alexander Burgoa
Summary
- I'm an organized and focused Real Estate professional with strong history of accurate and efficient property assessments in line with current market values and regional trends. Well-versed in measuring boundaries and structures, calculating features and reviewing documentation.
- Desire to apply abilities in new property manager type role with opportunity to make positive contributions and advance professionally.
- Experienced professional bringing self-motivated mindset and in-depth background completing valuations of land, homes and commercial real estate. Analytical problem-solver with organized and thorough approach. Effective at collecting and processing field data, maintaining records and notifying owners of status changes.
- Great communicator with superior work ethic and strong attention to detail.
- Highly-motivated individual with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
- Detail-oriented professional offering over 2 years of experience in valuing, buying, selling, and managing homes, condominiums, duplexes, and commercial properties. Looking to apply expertise gained over career to new role with room for advancement.
Overview
6
6
years of professional experience
Work History
Appraisal Trainee
01.2023 - Current
- Assisted appraisers in gathering data on properties, such as square footage, age of property, and location.
- Reviewed comparable sales to determine the value of residential properties.
- Prepared appraisal reports for review by senior appraiser or supervisor.
- Conducted field visits to verify information collected from public records.
- Analyzed market trends to evaluate current values of real estate assets.
CA Realtor
01.2022 - Current
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Developed marketing plans to promote properties for sale, including listing ads in newspapers and websites.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Maintained accurate records of all transactions from start to finish using specialized software programs.
- Collaborated with colleagues to develop strategies for attracting new clients.
E-Commerce Store owner
AMAZON & FACEBOOK
01.2020 - Current
- Created a unique shopping experience for customers by providing personalized service.
- Managed inventory levels, restocking shelves as needed.
- Maintained records of sales, profits and losses within the store.
- Analyzed financial data to identify trends that could improve operational performance.
- Assisted with purchasing decisions based on customer demand and current market conditions.
Security Specialist
Allied Universal Security Services
Orange, CA
10.2019 - Current
- Designed and utilized data recovery and asset protection plans.
- Monitored internal and external company communication and reported abnormalities.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at various facilities.
- Implemented security software, programs and firewalls to minimize cybersecurity threats.
Jewelers Apprentice
Jared Galleria of Jewelry
01.2020 - 01.2021
- Coordinated repairs and adjustments of jewelry pieces as needed.
- Conducted quality control checks on incoming items to ensure they met standards.
- Worked with precious and semi-precious stones and metals to create exceptional designs.
- Worked with gold, silver and platinum to produce high-quality pieces.
- Cleaned, polished and inspected metal items and jewelry pieces to assess durability and quality.
- Crafted fine jewelry from gold, silver and platinum.
Jewelry Consultant
Kay Jewlers
Santa Ana, CA
10.2019 - 02.2020
- Provided customers with detailed product knowledge and advice regarding jewelry selection.
- Developed relationships with clients to increase sales opportunities.
- Greeted customers in person and on the phone, answered questions, and provided assistance.
- Maintained accurate records of customer purchases and preferences.
- Performed daily inventory management duties such as restocking shelves, organizing displays, and counting merchandise.
- Assisted customers in creating custom designs for special occasions.
Customer Service Representative Lead
Dick's Sporting Goods, Inc
Tustin
01.2018 - 10.2019
- Developed strategies for improving customer service operations and processes.
- Created training materials for new customer service representatives.
- Provided one-on-one coaching sessions to help employees improve their customer service skills.
- Resolved escalated issues from customers or other departments within the organization.
- Supported sales team members to drive growth and development.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Orange Coast College
Costa Mesa, CASkills
- Database Management
- Measurement Skills
- Invoice Verification
- Estimation Skills
- Research Abilities
- Market Value Comparison
- Estate Planning
- Data Collection
- Schedule Management
- Permit Analysis
- Data Entry Skills
- Property Valuations
- Property Inspection
- Sketching Abilities
- Value Estimation
- Estimate Preparation
- Quality Control
- Value Assessment
- Site Inspection
- Structural Assessment
- Project Review
- Customer Relations
Personal Skills And Certifications
- Astuteness
- Versatility
- Professionalism
- Ability to communicate clearly and effectively in English & Spanish both verbally and in writing. Bilingual (English and Spanish)
- Demonstrated ability to develop and implement projects
- Exceptional analytical skills
- CA Real Estate sales License
- CA Drivers License
- CPR Certification
- AED Certification
- Basic 1st aid Training & Certification
- Customer service skills
- Diamond/Jewelry expertise
- Fraud Prevention
- Sales Knowledge
- Security Knowledge
- Persuasiveness
- Cautiousness
- Ability to work in a fast paced team environment
- Creativity
- Strong Project Management/Completion skills
- Self-motivation
- Strong Presentation skills
- Familiarity with Technology & Computers
- Familiarity with today's financial market trends
CA Realtor Responsibilities
- Manage cliente's Real estate needs
- Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
- Oversee client's Vacant home during open houses
- Fulfill fiduciary duties to clients
- Help manage real estate sale or purchase
- Attend people with the best customer service possible
- Lifting and Loading Heavy items (25lb-200 lb)
- Train new Realtor when needed
Sale Responsibilities
- Invoice Management
- Managing, Maintaining, and Completing projects.
- Fraud Prevention
- Stocking and keeping a count of certain merchandise.
- Attending to clients & their needs.
- Train new team members when needed
- Attend & direct high-volume phone calls.
- Respond to questions from managers & employees and try to provide a solution.
- Providing the best experience possible for a customer.
- Be alert & attentive to customers looking confused or selective.
- Providing solutions or trying to provide solutions towards every problem.
- Remaining driven & hungry for Success.
Security Specialist Responsibilities
- Supervise events and patrons making sure all is well
- Auditing premises exterior & interior
- Keeping area secure and safe for everyone
- Ensure that new constructions are not vandalized or on fire
- Work & develop relationships with other contractors/vendors to complete a goal
- Data entry
- Area & Access control
- De-escalate problems within the workplace.
- Escorting clients or important material while ensuring the safety of it/them.
- Perform daily and audits inspections
- Complete hand-typed daily activity reports.
- Managing, maintaining, & completing projects
- Remain calm & level headed in the time of emergency or distress.
Real Estate Appraisals Trainee Responsibilities
- Measure and sketch home measurements & home itself
- Inspect home
- Operate within the established internal controls for areas of responsibility within the real estate industry
- Prepare journal entries to help keep track of data and measurements
- Find comparable home to subject property
- Note conditions and material of which the house is made of
- Relay opinion of Value to client in professional manner such as in a report
Telephone Number
714-401-5464
Work Experience - Positions Held
- Customer Service Representative Lead, Dicks's Sporting good's, 2017-01-01, 2018-12-31
- Jewelry Consultant, Kay's Jewelers, 2019-01-01, 2019-12-31
- Jewelers Apprentice, Jared Galleria of Jewelry, 2020-01-01, 2021-12-31
- E-Commerce Store owner, AMAZON & FACEBOOK, 2020-01-01, Present
- Private Security Specialist, 2018-01-01, Present
- CA Realtor, 2022-01-01, Present
- Appraisal Trainee, 2023-01-01, Present
Education
Tustin High School, Irvine Valley College, Orange Coast College, Real estate Sales & Appraisals, E-Commerce, CPR\First aid
References
References and letters of recommendation available upon request
Languages
Spanish
Native/ Bilingual
Timeline
Appraisal Trainee
01.2023 - Current
CA Realtor
01.2022 - Current
E-Commerce Store owner
AMAZON & FACEBOOK
01.2020 - Current
Jewelers Apprentice
Jared Galleria of Jewelry
01.2020 - 01.2021
Security Specialist
Allied Universal Security Services
10.2019 - Current
Jewelry Consultant
Kay Jewlers
10.2019 - 02.2020
Customer Service Representative Lead
Dick's Sporting Goods, Inc
01.2018 - 10.2019
High School Diploma -
Orange Coast College