Alexander Burrows
Cordova,TN
Summary
Resourceful Concessions Supervisor recognized for high productivity and efficient task completion. Proficient in inventory management, customer service, and operational logistics, ensuring seamless concession operations. Excels in communication, teamwork, and problem-solving to foster positive customer experiences and streamline workflow processes for maximum efficiency. Results-oriented with a strong passion for continuous learning and innovation. Noted for leveraging analytical thinking and creativity to address challenges and deliver high-impact solutions in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Concession Supervisor
Malco Theaters
Memphis , TN
06.2021 - Current
- Conducted regular safety checks of equipment such as fryers, ovens, grills.
- Supervised and trained concession staff on proper customer service techniques, food preparation methods, and cash handling procedures.
- Helped maintain accurate records of food production logs for health department inspections.
- Provided guidance and support to employees when needed to help them reach goals.
- Resolved customer complaints in a timely manner by listening to their concerns and finding solutions that met both parties' expectations.
- Ensured all local health codes were followed in accordance with company standards.
- Maintained a high level of cleanliness throughout the concession area to ensure customer satisfaction.
- Communicated regularly with management team regarding operational issues or updates.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Euphonium Section Leader
Roderick White Cordova Highschool band director
Memphis , TN
05.2023 - 05.2024
- Established adaptable and flexible teaching strategies to shift strategies according to learning environments.
- Developed strategies for improving efficiency and productivity in the section.
- Supervised operations within the section ensuring that all tasks were completed accurately and on time.
- Led team meetings to discuss progress on projects and address any issues or concerns.
- Expressed musical themes through tempo, phrasing, volume and dynamics.
Trumpet Section Leader
Roderick White Cordova Highschool band director
Memphis , TN
08.2022 - 05.2023
- Provided constructive criticism while maintaining a positive learning environment.
- Provided feedback after each rehearsal, performance regarding what went well, what could be improved upon next time.
- Encouraged creative collaboration among members of the trumpet section during rehearsals and performances.
- Researched new methods and techniques related to teaching trumpets in order to keep classes current.
- Ensured that all music was performed accurately according to established standards.
Education
High School Diploma -
Cordova High School
Memphis, TN05-2024
Skills
- POS Systems
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Employee Training
- Health and Safety Regulations
- Food Prep
- Worker Training
- Cash Handling
- Decision-Making
- Reliability
- Self Motivation
Affiliations
Enjoys Working out
Plays multiple instruments
Timeline
Euphonium Section Leader
Roderick White Cordova Highschool band director
05.2023 - 05.2024
Trumpet Section Leader
Roderick White Cordova Highschool band director
08.2022 - 05.2023
Concession Supervisor
Malco Theaters
06.2021 - Current
High School Diploma -
Cordova High School
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