Alexander Campbell
Foley,AL
Summary
Detail-oriented individual with strengths in troubleshooting, quality control, and system diagnostics. Proven ability to train and manage teams and implement best practices, enhancing project efficiency and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Sr. Technician
Bluewater Exteriors
Foley, AL
02.2024 - Current
- Executed installation and maintenance of gutter systems, screen and patio enclosures, and residential windows and entry doors.
- Conducted quality control inspections to ensure compliance with industry standards and client specifications.
- Implemented best practices for material usage, reducing waste during installation projects.
- Guided junior technicians in mastering safety protocols and installation techniques through hands-on training and mentorship.
- Collaborated with project managers to ensure timely completion of installations and repairs.
- Diagnosed and resolved technical issues during installation processes, enhancing customer satisfaction.
- Managed overflow inquiries to drive sales growth as a project consultant.
- Assisted in meeting or exceeding KPI's set out by management - avg. $26,000 weekly revenue with minimal recalls to previous installations
Lead Gutter Technician
RJ's Seamless Gutters
Foley, AL
05.2019 - 02.2024
- Supervised installation teams to ensure quality and safety compliance in gutter systems.
- Trained junior technicians on proper techniques and equipment usage for seamless gutter installation.
- Developed workflow improvements that enhanced efficiency in project completion timelines.
- Developed strong relationships with clients, resulting in repeat business and positive referrals.
- Provided expert advice to clients regarding optimal gutter solutions tailored to their specific needs.
- Positively engaged with customers and maintained professional appearance as company representative.
- Collaborated with clients to provide tailored solutions, increasing customer satisfaction and retention.
- Managed inventory of materials and tools, optimizing resource allocation for job sites.
Line Cook
Moe's Original BBQ
Foley, AL
12.2018 - 05.2019
- Prepared high-quality BBQ dishes following established recipes and presentation standards.
- Managed food preparation and cooking processes to ensure timely service during peak hours.
- Trained new kitchen staff on food safety protocols and efficient cooking techniques.
- Maintained cleanliness and organization of kitchen workspace in compliance with health regulations.
- Collaborated with team members to streamline workflow and enhance overall kitchen efficiency.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
High School Diploma -
Elgin Community College
Elgin, IL03.2013
Skills
- Hand and power tools
- System diagnostics
- Hardware configuration
- Software installation
- Multitasking and organization
- Documentation and reporting
- Blueprint reading
- Operations monitoring
- Troubleshooting skills
- System installations
- Quality control
Languages
English
Native or Bilingual
Timeline
Sr. Technician
Bluewater Exteriors
02.2024 - Current
Lead Gutter Technician
RJ's Seamless Gutters
05.2019 - 02.2024
Line Cook
Moe's Original BBQ
12.2018 - 05.2019
High School Diploma -
Elgin Community College