- Acting and Theater
- Watching Movies and TV Shows
- Strategy Games
- Running
- Outdoor Recreation
Alexander Cannavo
Staten Island,NY
Summary
Dynamic and results-driven professional with a positive attitude and proven cash handling expertise at Duane Reade By Walgreens. Demonstrated team leadership and problem-solving skills, enhancing customer satisfaction and operational efficiency. Committed to maintaining high standards of service and cleanliness, ensuring a safe and welcoming environment for all.
Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.
Overview
11
11
years of professional experience
Work History
Shift Leader
Duane Reade By Walgreens
09.2021 - Current
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Warehouse Associate
Costco
09.2020 - 12.2020
- Conducted detailed cleaning and sanitization of freezer handles, enhancing overall cleanliness and safety protocols.
- Cleaned and sanitized bathrooms, including toilets, sinks, mirrors, and dispensers. Maintained cleanliness of bathroom doors and handles. Supported hygiene standards through regular cleaning routines.
- Conducted regular floor sweeping to uphold hygiene standards and promote a tidy workspace.
- Conducted regular cleaning and disinfection of membership area and ATM machines to promote a safe environment for members.
Catering Waiter
Hilton Garden Inn Hotel
05.2016 - 03.2020
- Delivered exceptional service during high-volume events, ensuring guest satisfaction and timely food presentation.
- Collaborated with kitchen staff to coordinate meal timing and special dietary requests effectively.
- Trained new team members on service standards, menu knowledge, and customer engagement techniques.
- Maintained cleanliness and organization of dining areas, adhering to health and safety regulations.
- Resolved guest concerns promptly, fostering a positive atmosphere and reinforcing hotel's reputation for service excellence.
- Maintained high standards of hygiene and cleanliness, adhering to food safety regulations for optimal health outcomes.
- Upheld strict compliance with company policies regarding uniform appearance, punctuality, attendance, and behavior for consistently professional representation of the catering service brand as a whole.
- Ensured timely delivery of food and beverages, contributing to overall positive guest experiences.
- Streamlined catering operations by maintaining a clean and organized workspace at all times.
Warehouse Associate
Amazon
11.2017 - 03.2019
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to optimize workflow and enhance productivity.
- Conducted regular inspections of equipment to ensure safety compliance and functionality.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Consistently lifted materials weighing as much as 50 pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
Cashier
ShopRite
10.2014 - 11.2017
- Processed high-volume transactions efficiently and accurately, ensuring customer satisfaction.
- Maintained comprehensive knowledge of products to assist customers with inquiries and recommendations.
- Managed cash register functions, including balance reconciliation at shift end.
- Trained new staff on checkout procedures and customer service best practices.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Arts -
College of Staten Island
Staten Island, NY05-2013
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Flexible schedule
- Customer service management
Interests
Timeline
Shift Leader
Duane Reade By Walgreens
09.2021 - Current
Warehouse Associate
Costco
09.2020 - 12.2020
Warehouse Associate
Amazon
11.2017 - 03.2019
Catering Waiter
Hilton Garden Inn Hotel
05.2016 - 03.2020
Cashier
ShopRite
10.2014 - 11.2017
Associate of Arts -
College of Staten Island