Results-driven professional with experience in retail sales and service support. Skilled in problem-solving and streamlining processes to improve efficiency. Ready to leverage expertise in customer service and teamwork to enhance store performance.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Old Navy
1455 NW 107th Ave Rm 194, Miami, FL 33172
05.2026 - Current
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained organized merchandise displays to promote visual appeal and accessibility.
Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
Collaborated with team members to achieve daily sales goals and improve store performance.
Service Support
TopGolf
11850 NW 22nd St, Doral, FL 33182
09.2025 - 05.2026
Championed a proactive approach towards issue identification through scenario analysis exercises conducted with the service support team members regularly.
Improved service support efficiency by streamlining troubleshooting processes and implementing time-saving tools.
Ensured timely resolution of client concerns by maintaining open lines of communication between service support teams and other departments.
Provided exceptional customer service support for VIP guests or clients with specific needs or requests.