Alexander Celino
Dallas,Texas
Summary
I am a tech-savvy and enthusiastic college student with a passion for IT, seeking an entry-level position where I can leverage my strong problem-solving abilities, technical knowledge, and customer service experience. I began exploring technology and troubleshooting software as early as 6th grade, which led me to develop a deep understanding of various IT tasks. My expertise includes graphic design, video editing, resolving software issues, and customer service, making me a go-to person for end-user support. Fluent in English and Spanish, I bring excellent communication skills and a strong ability to collaborate with others to any team.
Overview
4
4
years of professional experience
Work History
Shift Lead
Crisp & Green
08.2023 - Current
- Managed customer complaints, compliments, and ensured orders were accurately completed during shifts
- Maintain a respectful and professional demeanor with customers
- Ensure the store was closed properly and in a better condition than when the shift started
- Train new employees, provide leadership, and foster a positive work environment
- Maintain a dedicated area to ensure operational efficiency.
Crisp & Green Service member
Crisp & Green
12.2022 - Current
- Presented a professional appearance and attitude
- Ensured a clean and orderly work environment
- Train team members to expected standards
- Demonstrated enthusiasm towards customers and addressed their requests promptly.
Construction
07.2020 - 08.2020
- Maintained a clean environment by cleaning scraps
- Communicated professionally with team members to complete assigned tasks
- Worked with team members to create a safe base for the job sites being worked on.
Education
College student -
The University of Texas At Dallas
Dallas, TX06.2026
Skills
- Bilingual: English and Spanish
- Computer Hardware troubleshooting
- Software installation and security
- End-user support, remote support, and peripheral device support
- Proficient in internet skills such as professional emailing and browsing
- Strong communication and listening skills
- Ability to multi-task and manage time effectively
- Problem-solving and detail-oriented
- Team collaboration and leadership
Leadership Experience
Shift Lead, 08/2023, Current, Crisp & Green, 30, Hilltop, Dallas, TX, Managed customer complaints, compliments, and ensured orders were accurately completed during shifts., Maintain a respectful and professional demeanor with customers., Ensure the store was closed properly and in a better condition than when the shift started., Train new employees, provide leadership, and foster a positive work environment., Maintain a dedicated area to ensure operational efficiency.
Hobby
I have a strong passion for music, especially in the local music scene here in Dallas, TX. I have been playing live for over a year now going across different venues and opened for big acts that come to Dallas. Playing and music especially as a vocalist has always been a dream of mine to do so I automatically get into the role of being a leader and looking for different ways to grow as a band not only musically but as a collective as well.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Lead
Crisp & Green
08.2023 - Current
Crisp & Green Service member
Crisp & Green
12.2022 - Current
Construction
07.2020 - 08.2020
College student -
The University of Texas At Dallas
Similar Profiles
Rosemary VelaRosemary Vela
Restaurant Service Crew at Crisp & GreenRestaurant Service Crew at Crisp & Green
Sara DavidsonSara Davidson
General Manager at Crisp & GreenGeneral Manager at Crisp & Green
Valeria FarberValeria Farber
Shift Lead at Crisp & GreenShift Lead at Crisp & Green