Alexander Chacha
White Plains,NY
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
Language
3
3
years of professional experience
Work History
Server
IHOP
Hartsdale, New York
11.2024 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Took and processed orders accurately using POS systems.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Consistently upsold menu items, contributing to increased guest satisfaction and dining experience.
- Delivered food orders promptly and courteously.
- Coordinated with kitchen staff for timely meal preparation, enhancing customer satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Handled customer inquiries and resolved issues promptly and effectively.
- Handled cash transactions securely and efficiently, balancing cash drawer at shift end.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Restaurant Busser
IHOP
Hartsdale, New York
11.2023 - Current
- Assisted servers by delivering food and beverages efficiently.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Cleaned and organized dining areas to ensure a pleasant guest experience.
- Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
- Swept dining area floors to maintain cleanliness and safety for guests. and removed garbage from dining area.
- Supported team members during busy shifts.
- Delivered excellent customer service by being friendly and accommodating guest needs.
Education
White Plains Senior High School
White Plains, NYSkills
- POS systems
- Order processing
- Point of sale
- Sales techniques
- Service prioritization
- Time management
- Team collaboration
- Effective communication
- Customer service
Languages
Spanish
Native/ Bilingual
Affiliations
- Weight lifting
- Soccer
Timeline
Server
IHOP
11.2024 - Current
Restaurant Busser
IHOP
11.2023 - Current
White Plains Senior High School