Alexander Charles
Chicago,IL
Summary
Tolerant Process Server with strong understanding of laws and legal codes. Demonstrates polite and professional attitude. Proficient in utilizing two-way radios for effective work-related communication. Diligent in adhering to policies and procedures to ensure accuracy and avoid errors. Extensively trained in surveillance techniques and proficient in investigative reporting. Experienced in efficiently fulfilling orders within fast-paced warehouse environments. Possesses comprehensive knowledge of shipping, receiving, and tracking procedures. Skilled in operating forklifts, pallet jacks, and frequency scanners. Seasoned Security Monitor with quick instincts. Actively monitors surroundings and safeguards physical, monetary, and personnel assets. Establishes comprehensive policies and action plans to ensure success and optimal team performance. Demonstrates solid history of training team members on standard protocol when patrolling large crowds.
Overview
10
10
years of professional experience
Work History
Private Process Server
ABC Legal Services
08.2022 - Current
- Received papers to be served from attorneys, court clerks, and magistrates and printed out papers.
- Thoroughly researched court records such as criminal cases, foreclosures, and probate estates.
- Provided proof of service in form of affidavit.
- Evaluated retail customers' product needs and promoted appropriate store products.
- Tracked down 120 defendants per month to serve legal documents.
- Researched defendants' schedules, social media, and analyzed personal records to locate defendants.
- Compiled documentation, ensuring accuracy and detail for legal briefs, responses to opposing counsel, motions to court and trial exhibits.
Fulfillment Associate
Amazon Warehouse
09.2018 - 12.2022
- Printed labels, packaged boxes, and loaded into outbound containers.
- Followed safety protocols to minimize workplace accidents.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Partnered with merchandising team to create and implement profitable pricing strategies.
- Recorded daily activities for inventory control.
- Compiled reports of cost factors such as labor, production and equipment.
- Greeted store customers and discussed needs.
Security/Concierge
Titan Security Group
07.2020 - 11.2021
- Concierge started off working flex shift and then became permanent at a building for a year
- Screened incoming employees, personal belongings, and shipments for security concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Managed and supported organization-wide privacy and security management measures.
- Oversaw credentialing activities for all employees, contractors and consultants.
- Performed guard duties by making judgment decisions within proper policy and procedures.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Crew Member
Jimmy Johns
03.2017 - 04.2017
- Crew member and bike delivery driver
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Assisted other team members to achieve goals.
- Trained new team members on procedures, customer service, and sales techniques.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Prepared products following restaurant, health, and safety standards and procedures.
- Stocked shelves to organize aisles in assigned department.
Cinematographer & Editor
One Summer Chicago Program
05.2016 - 08.2016
- Short Film project
- Hyde Park Academy High School summer program
- Performed research on available locations, sun position, props and weather conditions at prospective film sites.
- Elevated video quality through creative and tasteful sound design and color grading.
- Planned number and type of cameras, angles and lighting requirements for shoots.
- Collaborated with director to plan and implement desired production look.
- Oversaw post-production activities by performing editing, color corrections and motion graphic design, guaranteeing high production value.
- Adjusted lighting systems and other stage equipment to promote delivery of enjoyable guest experiences.
Counselor
One Summer Chicago
05.2015 - 08.2015
- Teaching kids how to learn to live a better life and stop the violence
- Used cognitive behavior therapy to assist clients in recognizing and redirecting poor habits.
- Developed individualized counseling plans for clients to incorporate short-term and long-term goals.
- Implemented evidence-based therapeutic interventions to promote positive behavior change.
- Conducted assessments to determine progress and performance and report findings to relevant authorities.
- Guided clients in developing skills and strategies for dealing with problems.
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Educated clients on dangers of substance abuse and prevention techniques.
Education
Some College - Broadcast Journalism
Rust College
Holly Springs, MS12.2017
Skills
- Communications
- Leadership Development
- Counseling
- Negotiation
- Analysis skills
- Microsoft Powerpoint
- Microsoft Word
- Data entry
- Cash handling
- Defendant investigations
- Court ordered summons delivery
- Private surveillance
- Database researching
- Strong ethics
- Flexibility
- Surveillance monitoring
- Policy enforcement
- Patrol procedures
- Clear communication
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Private Process Server
ABC Legal Services
08.2022 - Current
Security/Concierge
Titan Security Group
07.2020 - 11.2021
Fulfillment Associate
Amazon Warehouse
09.2018 - 12.2022
Crew Member
Jimmy Johns
03.2017 - 04.2017
Cinematographer & Editor
One Summer Chicago Program
05.2016 - 08.2016
Counselor
One Summer Chicago
05.2015 - 08.2015
Some College - Broadcast Journalism
Rust College
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