ALEXANDER CHASE TRIMM
Summary
Results-driven management and operations professional with experience leading teams, managing employee schedules, overseeing daily operations, coordinating events, and building client relationships. Entrepreneurial business owner with a proven ability to improve customer satisfaction, train employees, solve operational challenges, and drive business growth.
Overview
5
5
years of professional experience
Work History
Founder & Owner
Banner Elk Web Design
, USA
03.2025 - Current
- Manage client acquisition, project planning, budgeting, customer relationships, and business development.
- Consult directly with business owners to develop customized web and marketing solutions.
- Lead projects from concept through launch while maintaining client satisfaction and project timelines.
- Founded and operate a web design company serving local businesses throughout North Carolina.
Front of House & Catering Manager
Stonewalls Restaurant
Banner Elk, USA
02.2024 - Current
- Oversee daily operations, staffing, scheduling, and guest experience initiatives.
- Manage catering events, private functions, and event logistics from planning through execution.
- Train and supervise team members while maintaining operational standards and accountability.
- Coordinate inventory planning, vendor communication, and customer service initiatives.
Bartender Supervisor
Wild Wing Cafe
Johnson City, USA
08.2023 - 02.2024
- Supervise staff and support daily operations in a high-volume environment.
- Assist with employee training, scheduling, and performance management.
- Maintain inventory controls and customer service standards while supporting management objectives.
Server
Outback Steakhouse
Johnson City, USA
06.2022 - 08.2023
- Delivered exceptional customer service in a fast-paced environment.
- Managed guest concerns, coordinated with staff, and maintained high customer satisfaction.
- Demonstrated strong communication, multitasking, and problem-solving abilities.
Sales Manager
AT&T
Johnson City, USA
08.2021 - 05.2022
- Led employee scheduling, staffing coordination, training, and performance management.
- Coached team members to improve sales performance, customer service, and operational efficiency.
- Conducted sales meetings, analyzed performance metrics, and developed strategies to achieve business goals.
- Built long-term customer relationships while managing forecasts, budgets, and sales objectives.
Education
High School -
Mountain Heritage High School
Burnsville, NCSkills
- Operations Management
- Team Leadership
- Employee Scheduling
- Staff Training & Development
- Customer Relations
- Sales Management
- Event & Catering Coordination
- Inventory Management
- Business Development
- Project Management
- Conflict Resolution
- Strategic Planning
Timeline
Founder & Owner
Banner Elk Web Design
03.2025 - Current
Front of House & Catering Manager
Stonewalls Restaurant
02.2024 - Current
Bartender Supervisor
Wild Wing Cafe
08.2023 - 02.2024
Server
Outback Steakhouse
06.2022 - 08.2023
Sales Manager
AT&T
08.2021 - 05.2022
High School -
Mountain Heritage High School