Alexander Chiodi
Grandville,MI
Summary
Proven leader in enhancing operational efficiency and swimmer safety at Anchor Aquatics, with a track record of fostering team management and efficient communication. Skilled in water rescue techniques and problem-solving, I significantly improved employee satisfaction and retention, while ensuring strict adherence to safety protocols.
Overview
5
5
years of professional experience
Work History
Lifeguard Manager
Anchor Aquatics
Gambrills, MD
05.2023 - Current
- Streamlined facility operations by establishing clear communication channels between staff members.
- Scheduled, coordinated and conducted in-service training for lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
- Promoted a positive work environment, resulting in higher employee satisfaction and retention rates.
- Enhanced swimmer safety by implementing comprehensive training programs for lifeguards.
Front Desk Operator
Green Way Bowl
Gambrills, MD
10.2022 - 05.2023
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries in a timely manner.
- Trained new employees on front desk procedures, cultivating strong teamwork amongst staff members for efficient operations.
- Provided local area information to guests, recommending restaurants, attractions, and transportation options suited to their interests.
- Maintained a clean and organized front desk area, creating a welcoming environment for guests upon arrival.
Field Operations
Maryland Corn Maze
Gambrills, MD
09.2019 - 11.2022
- Collaborated with various departments to align field operations with overall campaign goals.
- Promoted a culture of safety, reducing the number of incidents and injuries among personnel during training exercises and field operations.
- Promoted open communication channels within the organization by encouraging transparency in discussions about challenges faced during field operations activities.
- Ensured patient safety with strict adherence to protocols, guidelines, and best practices during field operations.
Lifeguard
ACE Aquatics
Crofton, MD
05.2022 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
Bachelor of Science - Kinesiology
Calvin University
Grand Rapids, MI05.2027
High School Diploma -
Arundel High School
Gambrills, MD05.2023
Skills
- Team Management
- Scheduling Coordination
- Water rescue techniques
- Creative thinking
- Problem solving
- Efficient communication
- Time oriented
Timeline
Lifeguard Manager
Anchor Aquatics
05.2023 - Current
Front Desk Operator
Green Way Bowl
10.2022 - 05.2023
Lifeguard
ACE Aquatics
05.2022 - 08.2022
Field Operations
Maryland Corn Maze
09.2019 - 11.2022
Bachelor of Science - Kinesiology
Calvin University
High School Diploma -
Arundel High School