Dynamic and detail-oriented retail worker with a proven track record in outdoor equipment servicing and customer service excellence, notably at Record's Ace Hardware and Big R at Trinidad, CO. Skilled in operating forklifts with a passion for computer file management and technology. Demonstrates an exceptional work ethic and a commitment to learning, ensuring high-quality outcomes in all tasks.
What I do is make sure that the outdoor equipment is serviced and ready to use for the customer's use. Very good lube tech with 2-cycle, 4-cycle, and diesel equipment. Able to load up pallets of firewood and wood pellets into customers' vehicles with proper forklift. Can assemble the stihl chainsaws, string trimmers, and other outdoor products for sale and home use.
Insured that the pet and tack department was properly stocked, price labels were correct, worked new products to their proper homes, and helped customers with their pet health needs. Took weekly counts on the inventory for the pet/tack department and update the system. Worked the hardware desk when low on help by answering calls for customers, and also made house and automotive keys. Operated the forklift truck to complete loadout calls in the yard and load pallets for customers' needs.
Operated the registers and provided customer service. Would open the department and set drawers during morning shifts. Did the phone audits for premium wireless and entered them into the system. Got products out of the glass cases for customers. Did daily inventory on legacy bins. Also helped other departments whenever I was needed.
Kept dairy, eggs, and grocery stocked throughout the evening. Helped unload freight off the trucks and onto the floor and coolers. Helped customers load heavy products into their vehicles.
Fixed and made sure the hardware and televisions were working in each of the rooms. Threw trashes daily. Trimmed and mowed the surrounding lawns. Helped work on projects throughtout the facility. Cleaned and detailed rooms with company designated cleaning products.
Authorized Forklift Operator Big R Hardware - January 2024
Has successfully completed and passed forklift training.