Alexander Crosson
Charlotte,NC
Summary
A highly energetic team player with 10 years of experience in customer success roles. Proven consumer-centric, business-oriented with a passion for integrated technology. Looking to leverage my management information systems education into a career in Database Engineering.
Overview
7
7
years of professional experience
Work History
Bartender/ Shift Leader
Bloomin’Brands
Apex
01.2016 - 04.2020
- Multi-tasked to meet customer, business operations and server needs with minimal errors or delays
- Collected food, wine and appetizer orders from patrons and promoted up-sell items& specials
- Made product recommendations to customers based on customer’s described preferences& wine pairings
- Trained new bartenders to prepare specialty cocktails and implement upselling techniques.
Vitamin Advisor
GNC Health
Raleigh
04.2015 - 05.2016
- Provided healthy living and disease management to customers in order to ensure they receive the proper supplements and vitamins according to their needs
- Drove sales of supplements & health products by applying product knowledge and understanding customer needs
- Conducted weekly inventory process to track Vitamins and Supplements on hand in the store.
Sous Chef/ Trainer
Spirits Pub
Charlotte
01.2013 - 07.2015
- Performed the job duties of the head chef when they were not present
- Supervised kitchen food preparation prior to service and kitchen output during service
- A lead trainer for newly hired Spirits’ kitchen and management employees; ensuring they understood and could implement our SOPs
- Carried out weekly inventory processes to track food, kitchen supplies and sanitation supplies.
Education
Bachelor of Science in Management Information Systems -
University of North Carolina at Charlotte
05.2022
Associate Of Applied Business - Business Administration
Wake Tech Community College
Raleigh, NC05.2018
Skills
- SQL
- HTML
- CSS
- Tableau
- MicroStrategy Desktop
- SAS Enterprise
- Microsoft Access
- Excel
- Office
- Outstanding Customer Service
- Team player
- Creativity
- Problem Solving
- Great Communication Skills
Timeline
Bartender/ Shift Leader
Bloomin’Brands
01.2016 - 04.2020
Vitamin Advisor
GNC Health
04.2015 - 05.2016
Sous Chef/ Trainer
Spirits Pub
01.2013 - 07.2015
Bachelor of Science in Management Information Systems -
University of North Carolina at Charlotte
Associate Of Applied Business - Business Administration
Wake Tech Community College