Alexander Cruzado
Brooklyn,NY
Summary
Motivated business professional bringing 25 years of sales experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
26
26
years of professional experience
Work History
Business Owner
Roofing World Of New York
07.2017 - 07.2023
- Outside Sales, Operations, Customer acquisitions & Customer Service.
- Consulted with customers to assess needs and propose optimal solutions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Trained and motivated employees to perform daily business functions.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Increase year over year sale by 125% annually.
Sales Manager
Home Depot
06.2001 - 07.2017
- Managed twelve million in sales with team of 10, Communicate Job expectations and provide direction.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Developed & Trained Sales Team, to deliver polished sales and promoting services and products.
- Tracked weekly sales to develop detailed reports for senior leadership, using [Citrix System]
- Redeveloped National Outside Sales Roofing programs.
- Senior Team Member of Mobile Technology Integration. ( Sales Device IPAD )
Provider Relations Representative
Genesis Health Plan
01.1998 - 06.2001
- Sold New York State Medicaid Manage Care Plans to New York Based Hospitals, Clinics & Private Medical Offices.
- Managed & facilitated contracts through out New York City 5 Boroughs.
- Fostered strong, positive relationships with key providers by coordinating, facilitating and leading partnership meetings and identifying on-site enrollment opportunities.
- Increased provider satisfaction scores by collecting and credentialing demographic updates, investigating claims and inquiries and overseeing network integrity.
- Brought in over 435 new providers to enhance coverage and meet program goals.
- Researched and resolved disputes, billing discrepancies and claims efficiently to maintain customer satisfaction, boosting satisfaction rating.
Education
Bachelor of Science - Finance
Southern New Hampshire University
Hooksett, NH12.2024
Associate of Science - Business Administration And Management
Tompkins-Cortland Community College
Dryden, NY01.1998
Skills
- Office Systems Management
- Improve Policies
- People and Culture
- Sales Strategies
- Work Planning and Prioritization
- Driven and Determined
- Accounting Management
- Sales Development
Accomplishments
- Created three million dollar Roofing Business in a three year period by introducing mobile technology to Sales & Production side of the business to a antiquated profession.
- Managed & Supervised a team of 21 staff members.
Coaching Sports Teams
Coached Little league Baseball ( Bergen Beach Seas Dogs, Bay Ridge Saints & Nazareth Regional High High School)
Accomplishments: 6 NYC Little League Championships, 8 Out Of State Tournament Championships & 2 CHSAA Championships.
Languages
Spanish
Full Professional
Accomplishments
- Created a $4 million dollar small business in a 3 year period. ( Roofing World )
- 7 Time National Sales Manager Of The year. ( Home Depot )
- 9 Time North East Sales Manager Of The Year. ( Home Depot )
- 13 Branch Sales Manager Of The Year. ( Home Depot )
Timeline
Business Owner
Roofing World Of New York
07.2017 - 07.2023
Sales Manager
Home Depot
06.2001 - 07.2017
Provider Relations Representative
Genesis Health Plan
01.1998 - 06.2001
Bachelor of Science - Finance
Southern New Hampshire University
Associate of Science - Business Administration And Management
Tompkins-Cortland Community College
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