Alexander Dauphin
Brookfield,Connecticut
Summary
Highly-motivated employee with over four years of experience in the golf industry, looking to expand skills while facilitating company growth as an assistant pro. Always bring forth a consistently strong work ethic and exceptional interpersonal skills. Quickly able to master new skills and contribute a wide range of abilities such as multitasking, time management, and flexibility. Currently in level one of the PGA/PGM program working to enhance overall knowledge in hopes to be more effective and play a bigger role in the golf industry.
Overview
5
5
years of professional experience
Work History
Assistant Golf Professional
Bulls Bridge Golf Club
2024.03 - Current
- Proficient with Jonas Point of Sales System
- Utilized Golf Genius software & Microsoft Excel to print scorecards and create several different types of events for members and charity.
- Assisted with coaching junior camps for several weeks
- Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
- Assisted with the coordination of charity tournaments to support local community initiatives.
- Educated customers on products and equipment, which provided information needed to make appropriate purchases.
- Boosted member tournament participation with proactive promotion, registration, and organization efforts.
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
Outside services for Golf Operations
Bulls Bridge Golf Club
2023.09 - 2024.03
- Assisted with the golf cart fleet, including cleaning and parking them in the cart barn
- Successfully helped set up for charity tournaments
- Completed daily opening and closing tasks, ensuring proper procedures are completed to keep golf operations efficient
- Assisted with keeping the range neat, clean, picked, and stocked with plenty of golf balls
- Interacted with many members and guests to solve everyday issues that may arise at a golf club
- Took on club regripping and repairing when time permits
- Split time caddying on the side when not working on staff for the golf operations.
Golf Pro Shop and Range Maintenance Manager
Valley Golf Center
2019.05 - 2024.03
- Performed daily opening and closing duties including setting up registers with necessary supplies
- Organized and managed inventory levels in the pro shop, ensuring adequate stock to meet customer demand
- Used catalogs and representatives to order new inventory, allowing the pro shop to cover customer desires
- Handled many customer service needs such as scheduling golf lessons and simulator time
- Took on many club repairs such as gripping, shafting, and adjusting lie angles/loft
- Assisted with coordination for golf outings over four years
- Coordinate and schedule indoor golf simulator league which consists of over one hundred forty golfers every winter
- Assisted players with their golf swing and course management
- Incorporated technology into lessons and practice by using launch monitors such as track man and flightscope when available.
Education
High School Diploma -
Brookfield High School
PGA/PGM Program, Level 1 -
Skills
- Planning and Scheduling
- Pro Shop Experience
- Proficient with Jonas and Golf Genius
- Knowledgeable in Use of Technology Such as Flightscope and Trackman
- Club Repair Experience
- Customer Relationship Management
- Creativity and Flexibility
- Tournament Operations Experience
Timeline
Assistant Golf Professional
Bulls Bridge Golf Club
2024.03 - Current
Outside services for Golf Operations
Bulls Bridge Golf Club
2023.09 - 2024.03
Golf Pro Shop and Range Maintenance Manager
Valley Golf Center
2019.05 - 2024.03
High School Diploma -
Brookfield High School
PGA/PGM Program, Level 1 -
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