Alexander Diaz
Andover,MA
Summary
MassArt '25 Graduate. Dynamic and detail-oriented professional with a strong background in customer service at SMS International Shore Operations. Skilled in digital animation software and visual storytelling, I excel in collaboration and time management. Passionate about creating engaging experiences, I thrive in fast-paced environments while ensuring accuracy and efficiency in all tasks.
Overview
5
5
years of professional experience
Work History
Check in Clerk
SMS International Shore Operations
Boston, USA
07.2025 - Current
- Assist cruise ship guests with pre and post-cruise boarding and disembarkation process at the pier.
- Verifying validity of passport and IDs.
- Guiding flow of line traffic and large crowds.
- Answering questions for guests and communicating between coworkers.
Teacher's Assistant for Puppet Animation
MassArt
Boston, USA
01.2025 - 05.2025
- Assist the professor with teaching.
- Gathering supplies for the students and cleaning up/arranging materials when required to do so.
- Assist the students when asked for help and promote safety near the workstations.
Front End Clerk
Stop & Shop
North Andover, USA
06.2024 - 09.2024
- Maintaining the front of the store clean, working the register and providing correct change quickly.
- Directing customers through the checking out process, bagging groceries, blocking the shelves.
Asia Pacific Symposium
MassArt
Boston, USA
04.2024 - 04.2024
- Writing a large-scale essay on Google Docs and presenting for an extended period of time in front of an audience.
- Allowing and answering questions from the audience.
Front End Clerk
Stop & Shop
Andover, USA
06.2023 - 09.2023
- Maintaining the front of the store clean, working the register and providing correct change quickly.
- Directing customers through the checking out process, bagging groceries, blocking the shelves.
Front Store Attendant
Target
Wilmington, USA
11.2020 - 01.2021
- Accurately handle cashier responsibilities and cash transactions.
- Maintain the front of the store and organized.
- Retrieval of cart on the exterior of the store.
- Assist with restocking and organizing aisles.
Education
Bachelor's - Fine Art, Animation
Massachusetts College of Art and Design
Boston05.2025
Skills
- Google applications
- Customer service
- Sound design
- Digital animation software
- Moho
- Toon Boom Harmony
- Adobe Suite
- Adobe Animate
- Adobe Photoshop
- Adobe After Effects
- Adobe Media Encoder
- Premier Pro
- Physical mediums of art
- Cloth/sewing
- Accuracy and speed
- Animation software
- Visual storytelling
- Time management
- Collaboration skills
- Presentation skills
- Artistic techniques
Languages
English
Proficient (C2)
C2
Timeline
Check in Clerk
SMS International Shore Operations
07.2025 - Current
Teacher's Assistant for Puppet Animation
MassArt
01.2025 - 05.2025
Front End Clerk
Stop & Shop
06.2024 - 09.2024
Asia Pacific Symposium
MassArt
04.2024 - 04.2024
Front End Clerk
Stop & Shop
06.2023 - 09.2023
Front Store Attendant
Target
11.2020 - 01.2021
Bachelor's - Fine Art, Animation
Massachusetts College of Art and Design
Similar Profiles
Jerrold SmithwrickJerrold Smithwrick
Pier Check In Agent at SMS International Shore OperationsPier Check In Agent at SMS International Shore Operations
Yaneisy RamosYaneisy Ramos
Pier Agent at SMS International Shore Operations U.S. Inc.Pier Agent at SMS International Shore Operations U.S. Inc.
Kyannie-Marie EstevezKyannie-Marie Estevez
Cruise Pier Agent/ Management Trainee at SMS International Shore OperationsCruise Pier Agent/ Management Trainee at SMS International Shore Operations
Andre WuAndre Wu
Research Assistant at Sophie Vincoff, Doctoral Student at DukeResearch Assistant at Sophie Vincoff, Doctoral Student at Duke
Cole GervaisCole Gervais
To Go Server at Longhorn SteakhouseTo Go Server at Longhorn Steakhouse