Alexander Dobbs
Whitewater,WI
Summary
Experienced team leader with extensive background in hospitality and customer service. Skilled in developing and maintaining strong relationships with customers, staff, and vendors. Disciplined problem solver, with an adept ability to identify and resolve issues.
Overview
4
4
years of professional experience
Work History
Ice Cream Server
Belts' Soft Serve
07.2023 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Kept tidy and organized area to comply with cleanliness standards.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Used ice cream makers and blenders to create various soft serve dishes
- Accurately operated cash register to process customer payments.
Manager
Culver's
06.2021 - 07.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Cashier
Kroger
06.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Managed and operated self-service checkout lanes.
Education
BBA - Finance
University of Wisconsin - Whitewater
Whitewater, WI05.2026
Skills
- Team Leadership
- Customer Service
- Staff Management
- Employee Hiring and Training
- Problem Solving
- Multitasking
- Time Management
- Adaptability
Timeline
Ice Cream Server
Belts' Soft Serve
07.2023 - Current
Manager
Culver's
06.2021 - 07.2023
Cashier
Kroger
06.2019 - 03.2020
BBA - Finance
University of Wisconsin - Whitewater