Alexander Dudley
Browns mills,United States
Summary
Technology-forward professional with a B.S. in Computing and Informatics and a recently earned CompTIA Network+ certification. Proven experience in leading software rollouts, supporting in-store technology, and managing large operational teams. Seeking to apply my technical knowledge and leadership skills in a public sector IT role supporting statewide network operations and infrastructure.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Co-Manager
Wegmans Food Market
08.2023 - Current
- Served as the store's Technology Champion, acting as the primary point of contact for tech roll-outs, issue escalation, and cross-team support.
- Communicated with departments with pertinent information regarding hardware and system updates.
- Managed large cross-functional teams in store operations, especially in produce.
- Managed a high-volume produce department generating $400,000 in weekly sales, consistently meeting sales targets and maintaining exceptional quality standards.
- Oversaw training and development for 40 employees.
- Effectively managed systems to ensure achievement of weekly, monthly, and yearly goals by utilizing various tools and platforms developed by Wegmans.
Manager Trainee
Wegmans Food Market
06.2022 - 07.2023
- Worked with the story facility technicians on special assignment preforming and scheduling general maintenance on equipment in store.
- Gained comprehensive training in store and department operations, including staffing, inventory, and sales performance.
- Worked closely with store leadership to drive operational efficiency and team development.
- Assisted in developing customer service strategies to enhance shopper satisfaction and loyalty.
- Drove sales by using anaclitic tools such as power BI to identify areas of growth.
- Successfully completed the Wegmans Management Trainee Program, demonstrating the ability to drive sales, develop employees, and deliver a high level of customer service, while continuously seeking opportunities for improvement.
Overnight Operations Team Leader
Wegmans Food Market
06.2020 - 07.2022
- Led overnight store operations, managing a team of 15+ associates to ensure efficient restocking, inventory processing, and store readiness.
- Coordinated nightly tasks across multiple departments, maintained backroom organization, and enforced safety and operational protocols.
- Oversaw truck deliveries, merchandise stocking, and shelf accuracy to support timely product availability.
- Trained and supervised new team members to meet productivity goals and maintain consistent store standards.
Education
B.A - Computing and Informatics
Rowan University
04.2020
Associate of science -
Rowan College at Burlington County
05.2015
Skills
- Linux
- Software rollout & user Training
- Hardware Support (POS, Mobile Devices, Printers)
- Microsoft Office Suite (Excel, Outcook, Teams)
- Network Monitoring Concepts
- Documentation & Process Improvement
- Team Leadership & Operations Management
- Communication & Cross-Functional Collaboration
Certification
CompTIA Network+, 04/25
Timeline
Co-Manager
Wegmans Food Market
08.2023 - Current
Manager Trainee
Wegmans Food Market
06.2022 - 07.2023
Overnight Operations Team Leader
Wegmans Food Market
06.2020 - 07.2022
Associate of science -
Rowan College at Burlington County
B.A - Computing and Informatics
Rowan University
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