Alexander Dudley
Browns mills,United States
Summary
Technology-forward professional with a B.S. in Computing and Informatics and a recently earned CompTIA Network+ certification. Proven experience in leading software rollouts, supporting in-store technology, and managing large operational teams. Seeking to apply my technical knowledge and leadership skills in a public sector IT role supporting statewide network operations and infrastructure.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Co-Manager
Wegmans Food Market
Princeton, United States
08.2023 - Current
- Served as the store's Technology Champion, acting as the primary point of contact for tech roll-outs, issue escalation, and cross-team support.
- Communicated with departments with pertinent information regarding hardware and system updates.
- Managed large cross-functional teams in store operations, especially in produce.
- Managed a high-volume produce department generating $400,000 in weekly sales, consistently meeting sales targets and maintaining exceptional quality standards.
- Oversaw training and development for 40 employees.
- Effectively managed systems to ensure achievement of weekly, monthly, and yearly goals by utilizing various tools and platforms developed by Wegmans.
Manager Trainee
Wegmans Food Market
Mount Laurel, United States
06.2022 - 07.2023
- Worked with the story facility technicians on special assignment preforming and scheduling general maintenance on equipment in store.
- Gained comprehensive training in store and department operations, including staffing, inventory, and sales performance.
- Worked closely with store leadership to drive operational efficiency and team development.
- Assisted in developing customer service strategies to enhance shopper satisfaction and loyalty.
- Drove sales by using anaclitic tools such as power BI to identify areas of growth.
- Successfully completed the Wegmans Management Trainee Program, demonstrating the ability to drive sales, develop employees, and deliver a high level of customer service, while continuously seeking opportunities for improvement.
Overnight Operations Team Leader
Wegmans Food Market
Mount Laurel, United States
06.2020 - 07.2022
- Led overnight store operations, managing a team of 15+ associates to ensure efficient restocking, inventory processing, and store readiness.
- Coordinated nightly tasks across multiple departments, maintained backroom organization, and enforced safety and operational protocols.
- Oversaw truck deliveries, merchandise stocking, and shelf accuracy to support timely product availability.
- Trained and supervised new team members to meet productivity goals and maintain consistent store standards.
Education
B.A - Computing and Informatics
Rowan University
04.2020
Associate of science -
Rowan College at Burlington County
05.2015
Skills
- Linux
- Software rollout & user Training
- Hardware Support (POS, Mobile Devices, Printers)
- Microsoft Office Suite (Excel, Outcook, Teams)
- Network Monitoring Concepts
- Documentation & Process Improvement
- Team Leadership & Operations Management
- Communication & Cross-Functional Collaboration
Certification
CompTIA Network+, 04/25
Timeline
Co-Manager
Wegmans Food Market
08.2023 - Current
Manager Trainee
Wegmans Food Market
06.2022 - 07.2023
Overnight Operations Team Leader
Wegmans Food Market
06.2020 - 07.2022
Associate of science -
Rowan College at Burlington County
B.A - Computing and Informatics
Rowan University