Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
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Alexander Espinoza

Donna

Summary

I offer strong observational skills and a disciplined approach, eager to learn and develop in a structured environment. I also deliver a proactive mindset and the ability to quickly adapt to new protocols. Ready to use and develop problem-solving and communication skills in my career role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Loss Prevention Officer

Ross Dress for Less
Donna, TX
12.2025 - Current
  • Monitored store premises to identify and deter theft incidents.
  • Conducted regular inventory checks to ensure accurate stock levels and to keep track of SIR charts.
  • Collaborated with management on loss prevention strategies and training programs.
  • Reported suspicious activities to law enforcement for further investigation.
  • Assisted in developing safety protocols that enhanced overall store security.
  • Utilized surveillance systems to monitor customer behavior and reduce theft risk.
  • Trained new staff on loss prevention techniques and procedures effectively.
  • Evaluated incident reports to identify patterns and recommend improvements.
  • Completed incident reports and activity logs for accurate, current records.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.
  • Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
  • Conducted daily store walk-throughs to identify potential security risks.

Sales Floor Associate

Ross Dress for Less
Donna, TX
11.2025 - 12.2025
  • Assisted customers in locating merchandise and provided product information to enhance their shopping experience.
  • Organized sales floor displays to maintain visual appeal and ensure easy access to products.
  • Restocked merchandise on shelves, maintaining inventory levels and store presentation standards.
  • Monitored sales floor for cleanliness, safety hazards, and compliance with store policies.
  • Collaborated with team members to improve workflow efficiency during busy store hours.
  • Participated in training sessions to develop product knowledge and enhance customer service skills.

Cashier

Wingstop
Weslaco, TX
02.2023 - 03.2024
  • Provided exceptional customer service, ensuring satisfaction and repeat business.
  • Processed customer transactions efficiently using POS systems.
  • Handled cash management, including balancing cash drawers at shift end.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Assisted in training new team members on operational procedures.
  • Collaborated with kitchen staff to ensure timely order fulfillment.
  • Adapted to high-pressure situations during peak hours to maintain service quality.
  • Participated in inventory management, tracking stock levels and reporting discrepancies.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Bachelor of Arts - Film And Video Production

The University of Texas Rio Grande Valley
Edinburg, TX
05.2029

High School Diploma -

Donna Highshool
Donna
05.2025

Skills

  • Theft prevention
  • Surveillance techniques
  • Investigations
  • CCTV systems
  • Policy development
  • Retail operations
  • Customer service
  • Teamwork and collaboration
  • Problem-solving abilities
  • Critical thinking
  • Time management
  • Multitasking Abilities
  • First aid training
  • Adaptability and flexibility
  • Professionalism
  • Conflict resolution
  • Staff training
  • Excellent communication
  • Works well in a fast-paced environment

Certification

  • Texas Food Handlers Card License Certificate - [May 2024-Jun 2026]

Interests

  • Learning new cooking techniques and expanding my culinary skills
  • Crafting and DIY Projects
  • Exploring various forms of art, such as Film Production, Video Production, and Writing Books, to nurture creativity and personal growth
  • Getting involved in local advocacy groups to promote positive change in the community
  • Gardening
  • Enjoy hobbies that combine physical activity with outdoor exploration

Timeline

Loss Prevention Officer

Ross Dress for Less
12.2025 - Current

Sales Floor Associate

Ross Dress for Less
11.2025 - 12.2025

Cashier

Wingstop
02.2023 - 03.2024

Bachelor of Arts - Film And Video Production

The University of Texas Rio Grande Valley

High School Diploma -

Donna Highshool