Highly analytical and challenge-driven professional offering wide-ranging experience in technical operations backed by expertise in identifying and recommending effective solutions and plans to address questions, concerns, and needs toward set-forth objectives. Skilled at promptly responding to and troubleshooting technical issues to ensure seamless workflow and tasks completion. Expert at maintaining organizational computer systems, desktops, and peripherals as well as installing, diagnosing, repairing, maintaining, and upgrading hardware and equipment. Effective communicator, capable of collaborating with high-performing teams toward operational efficiency, while conveying technical language to a non-technical audience. Resourceful professional in technology support, known for high productivity and efficient task completion. Possess specialized skills in troubleshooting, software installation, and network configuration. Excel at communication, problem-solving, and adaptability, ensuring seamless tech support experiences.