Alexander Felix
Buena Park ,CA
Summary
Highly experienced in Customer service and organizing which tasks to prioritize in a fast-paced environment. Educated up to a Bachelor's degree in Political Science, a major that requires proper research and creative thinking skills to achieve. The ability to work with others formed through my years of collegiate soccer as well as working in the service industry since 2020. Adaptable to any environment.
Overview
5
5
years of professional experience
Work History
Mass torts Paralegal
Downtown LA Law Firm
Los Angeles, California
05.2025 - Current
- Drafted discovery responses including interrogatories and requests for production of documents.
- Trained staff on office procedures and case-specific duties.
- Utilized legal software and databases for case management and legal research.
- Maintained calendars for upcoming court dates or deadlines related to cases.
- Created spreadsheets to track case information and deadlines.
- Interviewed clients and obtained vital case information to support associates.
- Facilitated communication between attorneys, clients, witnesses, and court personnel.
- Assisted in drafting and reviewing legal correspondence, including letters, emails, and faxes.
- Utilized customer service skills when dealing with clients and their needs.
In-n-out Associate
In-N-Out Burger
Fullerton , CA
07.2024 - Current
- Greeted customers to determine wants or needs.
- Ensured compliance with company safety regulations at all times while on the job.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Trained new associates on store operations, policies, and procedures.
Grocery Clerk
Stater Brothers Markets
Buena Park , CA
07.2020 - 11.2024
- Created and built product displays to engage customers through visual merchandising.
- Followed safety procedures for handling and disposing of hazardous materials.
- Answered customers' questions and provided information on store procedures or policies.
- Balanced cash drawers at the end of each shift.
Education
Bachelor of Arts - Political Science/History
Vanguard University
Costa Mesa05-2025
Associate of Arts - History
Cypress College
Cypress, CA08-2023
Skills
- Customer service
- Policy writing
- Research methods
- Visual merchandising
- Team collaboration
- Team leadership
- Goal driven
- Multitasking and organization
- Proficiency in Microsoft Office, Adobe Acrobat, and Filevine
Languages
Spanish
Elementary
Affiliations
- Played Collegiate Soccer at Cypress College and Vanguard University
References
References available upon request.
Timeline
Mass torts Paralegal
Downtown LA Law Firm
05.2025 - Current
In-n-out Associate
In-N-Out Burger
07.2024 - Current
Grocery Clerk
Stater Brothers Markets
07.2020 - 11.2024
Bachelor of Arts - Political Science/History
Vanguard University
Associate of Arts - History
Cypress College
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