Alexander Fontanez
Miami
Summary
Seasoned Security Officer equipped with excellent communication skills consistently maintains detailed logs of important events. Skilled in problem-solving and conflict resolution with knowledge of law enforcement investigations. Trustworthy and committed to honest interactions with supervisors, employees and customers.
Overview
10
10
years of professional experience
Work History
Security Guard
Hilton Cabana
Miami Beach
10.2024 - Current
Security Guard
Hilton Cabana Hotel
Miami Beach
10.2024 - Current
- Interact and help guest retrieve lost and found items.
- Maintained high levels of alertness throughout shifts.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Retrieve information from door locks due to missing items in rooms.
- Acknowledge guest as they enter and exit the hotel premises.
- Review camera footage
- File employe incident/accident reports when needed.
- Cooperated with local law enforcement agencies when required.
- Maintained logs of all security incidents that occurred in the hotel.
- Identified and resolved potential safety hazards before they became an issue.
- Patrolled all areas of the hotel, both inside and outside, on a regular basis.
- Enforced hotel policies and regulations concerning security.
Private Event Security Coordinator
Self Employed.
Miami
03.2020 - Current
- Supervised the security staff to ensure all safety protocols were followed during events.
- Performed regular patrols of the venue grounds before, during, and after events.
- Worked closely with local law enforcement to coordinate security operations and investigations.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Scheduled security staff shifts before, during, and after each event taking place at the venue.
- Maintained a safe environment by monitoring suspicious activities and responding to emergency situations appropriately.
- Monitored event activities to track schedule and prepare for crowd movements.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Ensured that all guests, employees, vendors, and visitors adhered to established safety regulations.
- Escort special guest around the event for the time needed.
Security Supervisor
Field Force Security
Miami Lakes
03.2024 - 08.2024
- Recommended equipment and services to improve facility and network security.
- Facilitated communication between security team and other departments for a cohesive environment.
- Patrolled premises throughout the night to assure safety and to make sure that the other security guards are not falling asleep while on the job.
- Led security team and contributed to on-call shifts.
- Led and directed investigations of accidents, thefts and property loss on premises.
- Conducted parking violations to improperly parked or illegally parked vehicles on the property.
- Fill in for shifts due to security guards calling out when needed.
Hotel Security Guard
Stadium Hotel
Miami Gardens
02.2022 - 03.2024
- Maintained high levels of alertness throughout shifts.
- Cooperated with local law enforcement involving issues with guest.
- Intervened when necessary to prevent potential conflicts between guests or staff members.
- Assisted with crowd control during large events at the hotel such as conferences or conventions.
- Monitored the surveillance cameras in the hotel for suspicious activities.
- Patrolled all areas of the hotel, both inside and outside, on a regular basis.
- Greeting guest as they enter and exit the hotel lobby.
- Patrolled all floors of the hotel frequently throughout the shift.
Security Guard
I Watch Security Service
Boca Raton
10.2019 - 12.2021
- Prepared detailed reports about daily activities and investigations conducted.
- Checked for safety hazards and took corrective action when necessary.
- Monitored CCTV systems to ensure safety and security of premises.
- Maintained high levels of alertness throughout shifts.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Constantly patrolled the parking lot areas to make sure there are no violations being committed.
Security Guard
Vice Protection Service
Miami
02.2017 - 03.2019
- Searched bags manually to identify prohibited items and contraband.
- Maintained high levels of alertness throughout shifts.
- Interacted with law enforcement officials to report incidents or violations of laws and regulations.
- Reviewed security logs to ensure proper documentation was maintained.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Patrolled crowds during events to preserve order and promote security.
- Monitored event activities to track schedule and prepare for crowd movements.
- Reviewed guest identification and employee credentials to authorize entry onto premises.
Cashier
Cafe Verde
Sunrise
06.2015 - 03.2016
- Greeted customers promptly and responded to questions.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customers' questions and provided information on store procedures or policies.
- Assisted in opening and closing duties, such as cleaning and restocking.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Brewed coffee and distributed to guests.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Prepared tables for meals by setting up items such as linens, silverware, and glassware.
- Followed proper cash handling procedures when accepting payments from customers.
Education
High School Diploma -
North Miami Senior High School
North Miami, FL05-2016
Skills
- Team leadership
- Crowd management
- Report writing
- Patrolling
- Customer hospitality
- Conflict management
- Teamwork
- Staff supervision
Timeline
Security Guard
Hilton Cabana
10.2024 - Current
Security Guard
Hilton Cabana Hotel
10.2024 - Current
Security Supervisor
Field Force Security
03.2024 - 08.2024
Hotel Security Guard
Stadium Hotel
02.2022 - 03.2024
Private Event Security Coordinator
Self Employed.
03.2020 - Current
Security Guard
I Watch Security Service
10.2019 - 12.2021
Security Guard
Vice Protection Service
02.2017 - 03.2019
Cashier
Cafe Verde
06.2015 - 03.2016
High School Diploma -
North Miami Senior High School