Alexander Fraser
Huntersville,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
31
31
years of professional experience
Work History
Operation Technician
Duke Energy
01.2020 - Current
- Manage 8-12 field contractors charged to perform approximately 100,000 leak survey’s during a twelve-month cycle
- Address all issues and concerns brought forward to me from point of contact
- Ensure 137 miles of Transmission lines are maintained and safe
- Managing project with the City of Charlotte tasked to me by my supervision
- Perform field audits ensuring safety, addressing contractor concerns, ensuring customer satisfaction
- Prepare reports and deliver to the proper personnel when requested
- Account for personnel time and performance while working task
- Ensure Policy and Procedures are followed as expected
- Pay diligence to compliance dates, making sure dates are satisfied
- Manage 20-25 company employees charged to perform approximately 10,000 leak survey’s annually
- Ensure Policy and Procedures are followed as expected
- Properly document and record data for reviews and annual audits.
Service Technician
DUKE Energy
01.2016 - 01.2020
- Respond to Emergencies in a timely manner when dispatched, conduct investigations accordingly and make necessary repairs that I am qualified for
- Install and maintain gas apparatuses
- Service appliances in which the company specifies
- Maintain records of violations, receipts, vehicle service and maintenance records
- Work with other departments to serve customers with excellence
- Work independently using company issued Tablet
- Maintained all Operator Qualifications, also applied all safety measures
- Successfully collaborated with outside contractors to upgrade 2600 older gas services and replace approximately 1200 new meter.
Locate Technician
USIC
01.2015 - 01.2016
- Responsible for the correct, safe, and efficient locating of underground utilities including telecommunications, electric, power, cable TV, gas, water, and sewer systems
- This includes taking time to thoroughly search for underground utilities in an area, properly marking the location, completing the necessary paperwork, and taking of pictures at each location
- Ensured maintenance of company vehicle.
Correction Seargeant
Safety
Butner, NC
01.2004 - 01.2009
- Maintain custody, security, discipline, and welfare, main of incarcerated inmates
- Supervise inmates during work, meals, recreation and in all other activities
- Ensure inmates know, understand, and obey the rules and regulations of the institution; drafted reports on any violations and take appropriate action
- Count and search inmates and inspect their living quarters
- Managed 8-14 staff members and 80-100 inmates during a shift
- I have experience in accountability for inventories ranging from $40,000 - 200,000 monthly
- I worked as a Correction Officer over the clothing warehouse, canteen warehouse and Food Services
- In which the main responsibility was monitoring and accounting for the inventory and maintaining good communications with outside vendors.
Natural Gas Mechanic
Keyspan Energy
Brooklyn, NY
01.1993 - 01.2004
- Performed mechanical work on the underground gas system using associated tools and equipment as part of emergency, maintenance, or general construction
- Independently worked on PSC mandated programs, leaked detection surveys, and substructure – locate and mark
- Able to make basic electrical connections on new gas and electric installations
- Carried out emergency storm restorations as part of a two man crew
- Able to excavate, restore, clean, cut and thread pipe lines Responded to gas leak emergencies.
Education
HVAC -
Wake Technical Community College
01.2015
Meter Repair Course -
Key span Energy
01.1994
Computer Switchboard Course -
S. Army | Fort Gordon, GA
01.1991
Digital Switchboard Course -
U.S. Army, Germany
01.1989
Mid-Level Managerial Course -
U.S. Army Signal School | Fort Gordon, GA
01.1988
Basic Correction Officer Course -
Brooklyn, NY
Boiler Mechanic Class -
Key span Energy
Skills
- Experience in leadership
- Improvement plan knowledge
- Work well with others
- Computer/Software literate
- Program evaluation
- Content management expertise
- Effective Communicator
- Mechanically inclined
- Troubleshooting
- Planning
- Cultural Awareness
- Interpersonal Communication
- Excellent Communication
Additional Information - Achievements
- Certified through NC department of Criminal Justice 2005
- Employee of the year at Key span Energy 1996
- The Army Commendation Medal, April 1991
Timeline
Operation Technician
Duke Energy
01.2020 - Current
Service Technician
DUKE Energy
01.2016 - 01.2020
Locate Technician
USIC
01.2015 - 01.2016
Correction Seargeant
Safety
01.2004 - 01.2009
Natural Gas Mechanic
Keyspan Energy
01.1993 - 01.2004
HVAC -
Wake Technical Community College
Meter Repair Course -
Key span Energy
Computer Switchboard Course -
S. Army | Fort Gordon, GA
Digital Switchboard Course -
U.S. Army, Germany
Mid-Level Managerial Course -
U.S. Army Signal School | Fort Gordon, GA
Basic Correction Officer Course -
Brooklyn, NY
Boiler Mechanic Class -
Key span Energy