Alexander Garcia
Uniondale
Overview
3
3
years of professional experience
1
1
Certification
Work History
Tow Truck Driver
Supreme Towing And Recovery
Mineola
10.2024 - 01.2025
- Drove a variety of tow trucks depending on the size and weight of the load being towed.
- Delivered customer vehicles safely and efficiently to desired destinations while adhering to traffic laws and regulations.
- Communicated effectively with customers to assess their needs and provide appropriate solutions.
- Maintained accurate records of all towing activities.
- Responded promptly to emergency calls from dispatch personnel or customers in need of help.
- Transported vehicles from accident scenes to repair shops or storage lots.
- Checked chains, cables, straps, and winches for proper operation and safety purposes.
- Provided courteous customer service at all times by being friendly, helpful, and professional.
- Repaired broken down vehicles on the side of the road when needed.
- Assisted with the loading and unloading of vehicles onto tow truck.
- Performed vehicle inspections prior to towing.
- Utilized radios or telephones to communicate with dispatch personnel regarding job details.
Tow Truck Driver
Gemma's Towing and Automotive
Uniondale
08.2023 - 08.2024
Valet
DHCW
Dix Hills
06.2022 - 07.2023
- Greeted guests upon arrival and provided exceptional customer service.
- Attended staff meetings as required by management.
- Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
- Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.
- Communicated regularly with management about any issue that could affect the level of service provided to customers.
- Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
- Managed the flow of traffic around the property by directing cars to available spaces.
- Accurately recorded license plate numbers and other pertinent information regarding each vehicle parked on the premises.
- Performed daily vehicle inspections prior to driving or providing service for customers.
- Maintained cleanliness of all areas used for valet operations, including lobby, driveways, and parking lots.
- Adhered strictly to all local laws pertaining to safe operation of motor vehicles.
- Provided exceptional customer service by anticipating customer needs and exceeding expectations.
- Performed miscellaneous job-related duties as assigned by supervisor.
Education
High School Diploma -
Uniondale HS
Uniondale, NY06-2020
Skills
- Vehicle towing
- Emergency response
- Vehicle maintenance
- Customer service
Languages
Spanish
Native/ Bilingual
Certification
- Towing endorsement license
Timeline
Tow Truck Driver
Supreme Towing And Recovery
10.2024 - 01.2025
Tow Truck Driver
Gemma's Towing and Automotive
08.2023 - 08.2024
Valet
DHCW
06.2022 - 07.2023
High School Diploma -
Uniondale HS