Alexander George

• Participates in troubleshooting and maintaining the security of the network and VPN infrastructure (ForitGate IPsec VPN)
• Supports the agencies LAN and WAN peripherals such as network switches, routers/firewalls, network servers, printers, and desktops
• (Aruba Networks, Windows Server 2008, 2012, 2016, 2019, and 2022, FortiGate Firewall, HP and Dell Desktops, Canon and HP Printers)
• Supports the agencies anti-virus and intrusion detection software on all endpoints, servers, and network devices
• (ForitAnalyzer, Netwrix, Microsoft Defender for o365, Intune)
• Maintains and validates system backup-ups of the Agency's critical data
• (Veeam Backup and Replication, StorMagic SVSANs, Microsoft Failover Cluster)
• Provides End-User technical support that includes troubleshooting computers hardware and software
• Responds to off hours disasters
• Creates support tickets with the New Mexico Department of Information Technology
• Manages the Microsoft Active Directory (AD) used to manage computers and user accounts ensuring proper roles are applied to accounts
• Manages Network Services in a Microsoft Environment (DNS, DHCP, GPO, AD, etc)
• Creates and maintain documentation of technical environment such as troubleshooting process guidelines, best practices, and IT inventory
• Standardizing the Network to be in compliance with HIPPA & NIST SP 800-215
• Created a process to detect corrupt files that are scanned in, notifying the branches when a customers documents need to be rescanned
• Built two servers to be used as a failover for our core applications necessary for the business to operate without Interruption
• Root CA was the standalone CA on a 2012 Windows Sharepoint Server, promptly got it on a version still under support, and created a Sub CA for better Security Practices
• Migrated all applications off windows server 2012
• Set up Azure Hybrid-Join to the State of NM DoIT Cloud Tenant

• DISA Site Node Coordinator
• Supporting 377 MSG in implementing KMETS Switches and conducting Fiber to the Premise (FTTP) for the DoD and DoE
• Coordinating with other contractors to implement end user devices from workstations to security alarms
• Configuring Switches to best fit customer needs and requirements
• On-Call to ensure 24/7 connectivity to alarms across Kirkland AFB

• Supporting II Marine Expeditionary Force and the Fleet Marine Force both domestic and abroad with communications
• Implementing Router and Switches to Units primarily to host multiple services for end users
• Ensuring full connectivity to Servers hosting VMs within the network boundary
• Troubleshooting the following issues: DHCP on Servers, Routers and End User Devices, Cisco Unified Call Manager and VOIP phones associated with the CUCM, Wireless LAN Controller and Associated Access Points, Enrolling and Authenticating Site locations with Crypto PKI Certificates
• Preparing, Supporting, and Managing COMSEC Technologies for SIPR/Secret and ECNS/NATO Secret Enclave networks
• Provisioning KG-175D/F and 250X/XS for both II MEF and Subordinate Units
• Utilizing Software to Push monthly keys to Units utilizing COMSEC Technologies for extended periods of time
• Troubleshooting Layer 1 to Layer 3 issues Including Speed-duplexing, End user and printer connectivity issues, Ip helper addresses, Duplicate IP's, EIGRP or BGP routes, and PKI Trust point authentication and enrollment
• Conducting Re-imaging of Windows 10 and 11 on Workstations
• Cross trained in basic server management utilizing VMware and system administration using Active Directory, ISE, SCCM, and other tools
• Including remote transfer of Software to End Users
• Training junior Marines on proper procedures and management skills for the Issues listed above

• I was selected to manage a site overseas singlehandedly as a forward Network Communications liaison from II MEF to support military exercises with NATO in Norway
• Responsible for maintaining a physical presence for 3 months to support allies on premise
• Responsible for 3 LAN's and COMSEC Devices
• Responsible for verifying network connectivity 24/7
• Also assisting Marines directly affiliated with MARFOREUR/AF with COMSEC configuration

• Configuring Cisco/Juniper Switches and Routers, Troubleshooting multiple LAN within an Intranet
• Configured COMSEC Devices for Encrypted Communication
• Embark NCO ensuring serialized military equipment was accounted for during military exercises
• In charge of supporting Unit Commanders with VOIP, Email, and User Services to allow them to effectively Command and Control Combat Logistics Regiment and 6 Subordinate Battalions
• Troubleshooting common issues with Windows and Cisco Unified Call Manager and our end devices connection to servers

Responisbilities:

• Interview with MEPS Commanding Officer in Occupational Specialty Knowledge.
• On the job training in foundational Information Technology concepts and definitions.
• Attend Military Occupational Specialty field trainings in Information Technology and Network Administration.

Achievements

• Pre-promotion from Private to Private First Class for AFJROTC Participation

*Part-Time 10-12/Hrs/Week