work experience as a Network and PC Technician , familiar with installation of cables, configuration and troubleshooting and diagnosing routers, personal computers, and minicomputers. Dedicated worker with excellent communication,
Overview
16
16
years of professional experience
Work History
Network Administrator and Network Technician
Instaconnects
01.2023 - 09.2023
Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
Maintained network hardware and software and monitored network to support network availability to end users.
Installed different APS Modems and Access point and server and switches and routers cabling the entire house or apartments and offices, Installed cat 5 and RG 6 and RG 11 cables for the office and university of Davis CA,
PC Technician
Volt Workforce Solutions & Apple
06.2020 - 12.2022
Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Performed troubleshooting to correct computer hardware and software malfunctions.
Replaced the Display and mlb and flex cable and touch ID alignment and Replaced the Battery, Installed OS and Upload L8 and Pull logs, setup account and advanced Restore all the unit,
ZAP Ram all the Unit, and Target mode and SMC Recovery and diagnostic if need it, and functional test all the unit,
PC Technician
Volt Workforce Solutions
04.2019 - 06.2020
Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
Recovered critical information from data back ups to restore functionality.
Network Technician
Spectrum
01.2018 - 04.2019
Troubleshot hardware and software to determine and rectify network problems. ran cabling and installed data drops for new node installations. Installed cabling, wireless routers modems printers cable box, and telephone systems for data communications networks,
Network Technician
Manpower Services
10.2016 - 12.2018
Field technicians may install and set up various types of equipment, including telecommunications devices, computer systems,Cable box and Modems and routers,
IT Support Specialist
US Army
02.2008 - 12.2015
Used ticketing systems to manage and process support actions and requests.
Created help desk tickets, troubleshot and resolved desktop issues.
Provided Tier 1 IT support to non-technical internal users through desk side support services.
Determined hardware and network system issues using proactive troubleshooting techniques.
Education
Associate of Science - Computer Information Technology
Asher College
Sacramento, CA
03.2022
Skills
Network Repairs and troubleshoot
Production Work
Requirements Definition
Complex Problem-Solving
Timeline
Network Administrator and Network Technician
Instaconnects
01.2023 - 09.2023
PC Technician
Volt Workforce Solutions & Apple
06.2020 - 12.2022
PC Technician
Volt Workforce Solutions
04.2019 - 06.2020
Network Technician
Spectrum
01.2018 - 04.2019
Network Technician
Manpower Services
10.2016 - 12.2018
IT Support Specialist
US Army
02.2008 - 12.2015
Associate of Science - Computer Information Technology
MSP/ITSP IT Technician Lead / Jr. Network Administrator at Aura TechnologiesMSP/ITSP IT Technician Lead / Jr. Network Administrator at Aura Technologies