Summary
Overview
Work History
Education
Skills
Timeline
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Alexander Gray

Lansdowne,PA

Summary

Dynamic professional with extensive experience in patient care and emergency response at Ambulatory Care. Proven ability to navigate high-pressure situations with compassion and empathy, ensuring timely and safe patient transport. Skilled in problem-solving and conflict resolution, consistently enhancing team efficiency and client satisfaction in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Ambulance Driver and Transporter

Ambulatory Care
Philadelphia, PA
04.2026 - Current
  • Operated emergency vehicles to transport patients safely and efficiently.
  • Navigated routes using GPS systems to ensure timely arrival at medical facilities.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Coordinated with dispatchers to receive and respond to emergency calls promptly.
  • Maintained accurate records of patient information and transport details for reporting purposes.
  • Trained new drivers on operational protocols and safety procedures effectively.
  • Contributed to team efficiency by assisting in the cleaning, restocking, and organization of ambulance equipment after each call.

Customer Service Representative

Curaleaf
Morton, PA
05.2024 - 03.2025
  • Assisted customers with product inquiries and order placements.
  • Resolved customer issues efficiently, ensuring satisfaction and loyalty.
  • Maintained accurate records of customer interactions and transactions.
  • Provided detailed information on products, enhancing customer knowledge.
  • Collaborated with team members to improve service delivery processes.
  • Adapted quickly to evolving product lines and company policies.

Server

City Winery
Philadelphia, PA
08.2023 - 05.2024
  • Provided exceptional customer service to enhance guest experiences and satisfaction.
  • Managed food and beverage orders efficiently using point-of-sale systems.
  • Collaborated with kitchen staff to ensure timely delivery of meals and accuracy of orders.
  • Assisted in training new servers on menu offerings and service standards.
  • Maintained cleanliness and organization of dining areas to meet health regulations.
  • Handled cash transactions accurately while balancing end-of-shift reports systematically.
  • Developed strong knowledge of wine selections to offer informed recommendations to guests.
  • Adapted quickly to changing demands during peak hours, ensuring smooth operations.

Warehouse Clerk

Walmart
Pedricktown, NJ
09.2022 - 04.2023
  • Processed incoming shipments, ensuring accurate inventory tracking and organization.
  • Operated warehouse equipment, maintaining safety standards and efficiency during daily operations.
  • Assisted in stock replenishment, optimizing product placement to enhance accessibility for customers.
  • Conducted regular inventory audits, identifying discrepancies and implementing corrective actions.
  • Managed returns processing, ensuring proper handling and documentation of returned merchandise.
  • Coordinated with management on inventory levels, contributing to effective stock management strategies.
  • Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.

Warehouse Worker

UPS
Philadelphia, PA
06.2021 - 09.2022
  • Operated forklifts and pallet jacks to transport materials efficiently throughout warehouse.
  • Managed inventory levels, ensuring accurate stock counts and timely replenishment of items.
  • Assisted in loading and unloading packages, maintaining a consistent workflow during peak times.
  • Implemented safety protocols to reduce workplace incidents and promote a safe environment.

Library Student Assistant

Philadelphia Main Library
Philadelphia, PA
06.2020 - 06.2022

Facilitated reading instruction for small groups of children aged 3 to 9 years.

Provided targeted homework assistance to enhance student understanding and performance.

Organized student trips and curated engaging seasonal activities.

  • Coordinated events and programs, promoting community engagement within the library.
  • Organized returned books and materials and assisted with shelving.
  • Checked out and checked in items using library computer system.
  • Answered general questions in person, by phone and over email.
  • Aided patrons with use and access to technology, resources and materials.
  • Aided students with basic computer troubleshooting and printing issues, providing essential technical support when needed.
  • Encouraged children's interest in reading with organization of engaging storytelling sessions.

Education

High School Diploma -

Science Leadership Academy
Philadelphia, PA
06.2021

Skills

  • Patient Care/ Client Relations
  • Emergency response
  • Scene management
  • Problem- Solving & Conflict Resolution
  • Compassion and empathy
  • Patient confidentiality
  • Defensive driving
  • Team Collaborative
  • Multitasking in Fast - Paced Environments

Timeline

Ambulance Driver and Transporter

Ambulatory Care
04.2026 - Current

Customer Service Representative

Curaleaf
05.2024 - 03.2025

Server

City Winery
08.2023 - 05.2024

Warehouse Clerk

Walmart
09.2022 - 04.2023

Warehouse Worker

UPS
06.2021 - 09.2022

Library Student Assistant

Philadelphia Main Library
06.2020 - 06.2022

High School Diploma -

Science Leadership Academy
Alexander Gray