Alexander Gregory

Clinton,MS

Summary

Dynamic and detail-oriented professional with over three years of customer service experience at Mutual Credit Union. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in banking software and maintaining accurate records, while fostering a welcoming environment that encourages member engagement and loyalty.

Overview

years of professional experience

Work History

Credit Union Teller

Mutual Credit Union

Raymond, Ms

03.2025 - Current

Assisted members with account inquiries, providing relevant information and resolving issues promptly.
Utilized banking software to manage daily cash flow and maintain accurate records of transactions.
Educated members on credit union services, enhancing customer experience and promoting product offerings. Such as CDs and new credit card rewards or deals.
Processed member transactions efficiently and accurately, ensuring compliance with credit union policies.

Courtesy Clerk

Kroger

Clinton, MS

11.2023 - 03.2025

Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise
Made sure there were always enough carts in the lobby while maintaining its Cleanliness by picking up trash of the ground or in the carts.
Cleaning out trash cans vacuuming the lobby and restocking newer newspapers along with cleaning the bathrooms. Which entailed dumping trash cleaning toilets and mopping floors.
Helping customers by showing them items they could not find or reach. Along with helping customers with heavier items to their car.

Stocking Clerk

Rameys Market Place

Crystal Springs, MS

07.2023 - 11.2023

Organized merchandise displays to enhance product visibility and accessibility.
Assisted in inventory management by accurately restocking shelves and pulling older items to the front to avoid waste.
Collaborated with team members to maintain clean and safe shopping environment.

Cashier

Sonic

Clinton, Ms

01.2023 - 07.2023

Processed customer transactions efficiently using point-of-sale systems.
Provided excellent customer service by addressing inquiries and resolving issues promptly.
Maintained cleanliness and organization of workstations to enhance operational performance
Handled cash, credit, and debit transactions accurately, ensuring proper cash drawer management.
Offered specials and new deals long with the original meal.

Education

High School Diploma - Business Education

Home Schooled

701 Lakeridge Cv Clinton Ms

Skills

Customer service: I have a much better understanding of customer service after 3 years of doing it I am extremely friendly and can make one-time customers become full-time members

My teamwork is top-notch I work best with a team, helping out where I can I never shy away from helping a coworker out as long as I can get my assigned task done as well

Ability with a computer: My attention to detail is well above that of others working in an office position I have plenty of experience with computers due to being a college student On top of this, my latest job has given me experience with privacy with personal information and more professional use of a computer

Timeline