Alexander Grierson
Cleveland,TN
Summary
With 30 years of leadership experience, I am an organized individual skilled at building positive rapport, inspiring trust, and guiding teams to achieve organizational goals. I have a proven track record as a strong facilitator, adept at collaborating cross-departmentally with co-management and top-level leadership to drive success. Additionally, my expertise as an excellent trainer and mentor enables me to effectively develop and empower team members.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Team Lead: Behavioral Health Inpatient Utilization
Anthem Blue Cross Blue Shield
NY
02.2016 - Current
- Contributed to organizational growth by participating in strategic planning initiatives aimed at expanding program offerings and increasing accessibility to mental health resources.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Promoted a culture of continuous improvement through regular staff training and professional development opportunities.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Trained new team members by relaying information on company procedures and safety requirements.
Team Lead: Behavioral Health Utilization
Health Integrated
Tampa, FL
01.2013 - 02.2016
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
Adjunct Faculty Member
Medaille College: Graduate School of Education
04.2013 - 08.2015
- Utilized various teaching methodologies to accommodate different learning styles.
- Organized, prepared, and revised course material and applied technological options for online and course-related software.
Affiliated Falculty
SUNY: School of Social and Preventative Medicine
Buffalo
05.2009 - 02.2013
- Incorporated diverse instructional techniques to accommodate various learning styles within a clinical setting.
- Provided constructive feedback on student performance through regular evaluations and personalized guidance sessions.
Clinical Supervisor: Outpatient Behavioral Health
Kaleida Health
Buffalo, NY
05.1995 - 01.2013
- Monitored, analyzed, and corrected staff performance and worked with manager to raise standards of practice.
- Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
- Ensured compliance with regulatory standards by conducting regular audits of clinical records and procedures.
- Implemented performance improvement initiatives focused on enhancing client experience and service quality.
Adjunct Faculty Instructor
SUNY at Geneseo
08.1996 - 06.2008
- Established strong rapport with students by demonstrating genuine interest in their academic progress and personal growth as scholars.
- Received consistently positive evaluations from students and peers due to engaging teaching style and dedication to student success.
- Developed innovative course materials that catered to various learning styles, ensuring accessibility for all students.
- Assessed student performance through exams, projects, presentations, and other evaluation methods tailored to course objectives.
MICA Specialist: Continuing Day Treatment Program
Kaleida Health
Buffalo, NY
03.1995 - 07.2005
- Integrated a phased MICA treatment approach in to the day treatment model using evidenced based best practices
- Supervised the staff providing MICA services, and the day to day treat of all dual diagnosed individuals in the program
- Developed and supervised a center wide Multi-family group for patients with Schizophrenia and their families.
NYS OASAS Train the Trainer
Buffalo General Hospital
05.1995 - 09.2001
- Established a culture of continuous learning by implementing regular feedback loops and performance evaluations.
- Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.
- Updated employees with latest policies, procedures and compliance standards.
Addictions Counselor
Horizon Human Services Inc.
Tonawanda, NY
06.1994 - 05.1995
- Maintained up-to-date documentation of client progress notes, treatment plans, and discharge summaries in accordance with regulatory requirements.
- Conducted thorough assessments, gathering information on clients'' substance use history, mental health status, and psychosocial factors influencing their addiction.
- Utilized motivational interviewing techniques when working with resistant clients which led to increased commitment in treatment.
- Provided crisis intervention services to clients experiencing acute distress or suicidal ideation, ensuring their safety and referring them to appropriate resources.
Education
MS - Counseling And Educational Psychology
Canisius College
Buffalo, NY05.1995
Bachelor of Arts - Psychology
SUNY At Buffalo
Buffalo, NY05.1993
Skills
- Complex Problem-Solving
- Staff Training and Development
- Cross-Functional Teamwork
- Strong analytical skills
- Critical thinking abilities
- Decision-making capabilities
- Documentation accuracy
- Performance Improvement
- Performance monitoring
- Coaching and Mentoring
- Customer Focus
Certification
- NYS Licensed Mental Health Counselor, New York, 2006 - Present
- NYS Credentialed Alcoholism and Substance Abuse Counselor, New York, 1995 - Present
References
Available Upon Request
Timeline
Team Lead: Behavioral Health Inpatient Utilization
Anthem Blue Cross Blue Shield
02.2016 - Current
Adjunct Faculty Member
Medaille College: Graduate School of Education
04.2013 - 08.2015
Team Lead: Behavioral Health Utilization
Health Integrated
01.2013 - 02.2016
Affiliated Falculty
SUNY: School of Social and Preventative Medicine
05.2009 - 02.2013
Adjunct Faculty Instructor
SUNY at Geneseo
08.1996 - 06.2008
Clinical Supervisor: Outpatient Behavioral Health
Kaleida Health
05.1995 - 01.2013
NYS OASAS Train the Trainer
Buffalo General Hospital
05.1995 - 09.2001
MICA Specialist: Continuing Day Treatment Program
Kaleida Health
03.1995 - 07.2005
Addictions Counselor
Horizon Human Services Inc.
06.1994 - 05.1995
MS - Counseling And Educational Psychology
Canisius College
Bachelor of Arts - Psychology
SUNY At Buffalo