Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Interests
Timeline
Generic

Alexander Herrera

Pasadena,TX

Summary

Dynamic and dedicated professional with a strong background in guest service and safety, honed as a Lifeguard at Strawberry Water Park. Proven ability to enhance patron experiences through exceptional interpersonal skills and a commitment to cleanliness and hygiene. Recognized for fostering collaboration and maintaining a welcoming environment in high-pressure situations. I am also bilingual and am able to speak both languages fluently.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Usher Volunteer

La Iglesia Del Pueblo
06.2024 - Current
  • Upheld strict confidentiality standards when handling sensitive information about events or attendees.
  • Strengthened volunteer program by contributing feedback during debrief sessions, suggesting areas for improvement while praising successes.
  • Enriched relationship between venue staff members through open communication channels that promote collaboration among departments.
  • Enhanced patron experience by providing courteous and efficient seating assistance during live performances.
  • Collaborated with fellow volunteers to maintain an organized and professional atmosphere at all times.
  • Maintained a welcoming environment for patrons by greeting them upon arrival and offering assistance as needed.

Lifeguard

Strawberry Water Park
04.2025 - 08.2025
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.

Education

High School Diploma -

Sam Rayburn High School
Pasadena, TX

Skills

  • Cleanliness and hygiene
  • Emergency procedures
  • Cultural sensitivity
  • Assertiveness
  • Navigation assistance
  • Strong interpersonal skills
  • Guest service
  • Cleaning and sanitizing
  • Verbal communication
  • Hospitality service expertise
  • Guest relations

Affiliations

Church Usher, Church Youth Leader, All AP student,

Certification

  • First Aid/CPR Certified
  • Licensed Lifeguard

Languages

Spanish
Native or Bilingual

Interests

  • Team Sports
  • Go to the gym 5 times per week minimum
  • Soccer
  • Nutrition
  • Cooking

Timeline

Lifeguard

Strawberry Water Park
04.2025 - 08.2025

Usher Volunteer

La Iglesia Del Pueblo
06.2024 - Current

High School Diploma -

Sam Rayburn High School