Summary
Overview
Work History
Education
Skills
Timeline
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Alexander Hickson

Florence,SC

Summary

Seeking opportunities to gain practical knowledge of business operations through part-time employment, summer internships, or job shadowing experiences. Proficient in Microsoft Word, possessing excellent communication skills that enable effective interaction with customers and colleagues. Committed to completing tasks efficiently, prioritizing the creation of a safe and inclusive work environment. Fostering strong employee and customer relationships to ensure alignment and collaboration among all stakeholders. Accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with a personable style. Demonstrates strong analytical, communication, and teamwork skills, with a proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings a positive attitude and commitment to continuous learning and growth. Tech-savvy innovator with hands-on experience in emerging technologies and a passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

14
14
years of professional experience

Work History

Insurance Agent

Allstate Insurance Co
11.2024 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Built relationships with clients using active listening and issue resolution to provide excellent service.

Material Handler

FedEx Express
03.2021 - 10.2023

Church Media Specialist

Celebration Church
01.2011 - 10.2023
  • Projected music, Bible verses, and announcements during morning worship service
  • Edited presentations as needed

Cashier

Giant Foods
01.2018 - 12.2019
  • Managed and maintained inventory levels consistently.
  • Provided excellent customer service during all shifts.
  • Provided exceptional service to customers.

Waiter

McDonald's
01.2017 - 12.2018
  • Handled customer transactions accurately.
  • Ensured timely and accurate customer service in the drive-thru.
  • Monitored and replenished inventory as needed.

Education

Howard Community College
Columbia, MD
10.2019

High School -

Oakland Mills High School
Columbia, MD
05.2018

High School -

Wilde Lake High School
Columbia, MD
01.2015

Skills

  • Warehouse Operations Expertise
  • Inventory Management
  • Strong Proficiency in Excel Data Analysis Functions
  • Experienced in Presentation Software Expertise Presentations
  • Service Excellence
  • Excel
  • Effective Team Collaboration
  • Safe Materials Handling Practices
  • Professional Photography
  • Cargo Handling Expertise
  • Advanced Excel Skills
  • Effective Team Contributor
  • PowerPoint
  • Pallet Jack Operation
  • Efficient Packaging Solutions
  • Experienced in Word Processing

Timeline

Insurance Agent

Allstate Insurance Co
11.2024 - Current

Material Handler

FedEx Express
03.2021 - 10.2023

Cashier

Giant Foods
01.2018 - 12.2019

Waiter

McDonald's
01.2017 - 12.2018

Church Media Specialist

Celebration Church
01.2011 - 10.2023

Howard Community College

High School -

Oakland Mills High School

High School -

Wilde Lake High School
Alexander Hickson