Scott Elliott

Achieved full state licensure for Life, Health, and Annuities with Commonwealth Financial Partners.

Obtained full state licensure for Property & Casualty Insurance through Ashcraft Insurance Agency of VA.

• Advised clients on insurance products and policy options.
• Processed claims efficiently, ensuring timely communication with clients.
• Developed and maintained strong relationships with clients and underwriters.
• Educated clients on coverage details and policy changes effectively.

• Fostered relationships with vendors to save costs and secure sourcing contracts.
• Issued requests for information and requests for quotes to evaluate competing bids.
• Developed plans and documentation to identify project scope and articulation.
• Entered order details into system and inputted updates accordingly using numerous company and client portals.

• Supervised activities of workers engaged in receiving, storing, testing and shipping products to maintain operational efficiency.
• Ran a centralized hub warehouse in which I was responsible for purchasing, stocking levels, and managing inventories, along with sales for five locations.
• Drove client retention by delivering exceptional customer service.
• Developed initiatives for process improvement and reviewed and assessed ongoing operations.
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Enforced federal, state, local and company rules for safety and operations.
• Recruited, hired and trained crew members on application of projects, customer relations and customer service.
• Controlled departmental facilities use and approved requests for repairs or improvements.
• Presented performance and productivity reports to supervisors.
• Processed payroll and PTO for employees.