Hi, I’m
James Hendricks Jr
Marketing
Troy,MI
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
GOAL: To secure a position with a company and advance throughout my career as well as exploring any opportunities within.
ABOUT ME: I Graduated from Western Michigan University’s Haworth College of Business. I bring many skills that I have acquired over the years from work experience, and my education. I am a very committed and consistent person when it comes to my work. I have an unparalleled work ethic and a strategic skill set. I am passionate about my work and learning new skills. I am well organized and confident which makes me efficient when it comes to proper planning and quality, especially when it comes down to multitasking and problem solving in the field or in a team setting. I plan to pursue my goal of finding a company to grow within and working on a wide scale. I enjoy learning from others and helping others whenever a opportunity is available. I will do the best that I can to set myself apart in order to bring value to the company and people.
Overview
11
years of professional experience
5
Certification
Work History
Farm BureauTroy, Michigan
Insurance Agent
12.2022 - Current
Job overview
- Licensed in Property/Casualty and Life/Health
- Claims
- Account Management
- Marketing (social media, website, mailers, email)
- Trusted Advisor (asset protection and insurance products)
- Sales Force
- Client Meetings (delivering policy, planning future follow-up visits, and evaluations of needs)
- Billing for each client
- Working with underwriting
- Continuing Education (to keep up to date with changes and being a student of my profession)
- Networking (Troy chamber of commerce, local Professional groups)
Total Quality LogisticsTroy, Michigan
Logistics Account Executive – Broker
10.2021 - 10.2022
Job overview
- Market Research Analysis for each state / region / company
- Customer Relations
- Strong Negotiation Skills
- Account Management
- Accounting / Accounts Payable / Credits
- Logistics
- Sales
- Customer Communication and Relationship Building
CostcoKalamazoo, Michigan
Merchandiser
08.2017 - 01.2019
Job overview
- End & Morning Merchandise
- Cross-Trained
- Opened and Closed Store
- Processed customer orders
- Prepared items for daily sale
- Maintained a clean and safe environment for the employees and customers
- Stocking
- Product Placement
- Customer Service
- Managed Money
- Merchandise Presentation
- Sign Maintenance
MDOTKalamazoo, Michigan
Team Supervisor
07.2012 - 09.2016
Job overview
- Facilitator 1 year
- Manage Traffic Flow
- Critical Thinking / Problem Solving
- Hiring Process (interviews & looking over skill traits)
- Supervising a group of 25+
- Design layouts
- Prepared team members and leaders for daily task
- Safety Training
- Worked on networking with local schools, churches, and groups for recruitment for the YDMP
- Conflict Resolution
- Managed projects and teams in multiple counties
Education
Western Michigan UniversityKalamazoo
Bachelor’s from Business Administration & Marketing
2021
Skills
Customer Service, Revenue Generation, CRM Software, Cold Calling Cross-Selling and Upselling Negotiation, Marketing Strategies, Email Marketing, Marketing Management, Leadership, Business Planning, Account Management, Financial Analysis Software, Training and Mentoring, Data Analytics, Communication, Conflict Resolution, Project Management, Product Management, Strategic Planning, Social Media Marketing, Networking, Technological skills, Flexibility, Relationship Management, Organization, Microsoft Office 10 years, Administrative Experience 4 years, Data Entry 4 years, Microsoft Word 10 years, Microsoft PowerPoint 10 years, Word Processing 5 years, Sales Force, Auditing, Sales 2 years, Project Planning 2 years, Business Analysis, SQL, Digital marketing, Adobe Photoshop, Adobe Illustrator, Public relations 2 years, Advertising, Google Analytics, Google Docs, HTML5, Website Management, Capsim 3 months
Certification
- Academic Excellence
- 5 Certificates of Achievements – MDOT
- Student Mentor
- Nurse Aide Certificate
- Completion Certificate – Board of Education
- Community Service Participation Reward - Salvation Army
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Insurance Agent
Farm Bureau
12.2022 - Current
Logistics Account Executive – Broker
Total Quality Logistics
10.2021 - 10.2022
Merchandiser
Costco
08.2017 - 01.2019
Team Supervisor
MDOT
07.2012 - 09.2016
Western Michigan University
Bachelor’s from Business Administration & Marketing
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