Alexander Hines
Allendale,MI
Summary
Highly motivated individual with desire to take on new challenges in the field of IT/Cybersecurity. Strong work ethic,
adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Eager to contribute to a dynamic team and support organizational goals.
Overview
6
6
years of professional experience
Work History
Product Tester
Grand Rapids Liquidators
Hudsonville, MI
07.2023 - Current
- Strong knowledge of electrical components, operations, specifications, and proper testing methods demonstrated
- Configured, distinguished, and repaired hardware to consistently maintain optimal performance of technology equipment
- Managed and maintained inventory controls systems
- Control customer orders to meet shipment timetables and minimize errors
- Demonstrated willingness to learn new tasks and increase skill levels by volunteering to assist managers with projects
- Created shipments and organized merchandise by category.
Garden Center Associate
Lowe's Home Improvement Store
White Lake, MI
05.2022 - 07.2023
- Provided instruction and mentorship to junior staff regarding customer service strategies and techniques
- Adapted to different work shifts to fulfill corporate seasonal and business requirements
- Managed multiple tasks by prioritizing and meeting tight deadlines, supported managers with various projects
- Provided customers with accurate and up-to-date product pricing information
- Demonstrated exceptional customer relations skills with effective communication and personalized assistance
- Obtained company forklift certification enabling efficient product loading and unloading.
Dining Room/Grill Associate
Pine Knob Ski Resort
Clarkston, MI
11.2018 - 01.2022
- Performed assistant manager duties, responsible for cash handling, balancing drawers performing opening and closing procedures upon request
- Managed and balanced cash drawers with precision and accuracy
- Assumed responsibility for training all new associates in kitchen roles, cooking, and cash handling during second season
- Provided additional support to managers as required, willingly taking on extra shifts as asked
- Hired in as line cook and restock associate for unloading supply trucks Achieved promotion to customer cashier ahead of completion of the first season.
Education
B.S - Cybersecurity
Grand Valley State University
04.2025
Skills
- Python
- Java
- Linux
- C
- Wireshark Software
- Data Analysis
- Data Entry
- Program Support
- Report Generation
- Team Collaboration
- Proactive Problem Solving
- Technical Troubleshooting
Interests
PC design/component acquisition/building
Skiing - (Vice President GVSU Ski and Snowboard Team 2024/2025)
(President GVSU Ski and Snowboard Team 2023/2024)
Gaming
Music
Work Preference
Work Type
Full TimePart TimeLocation Preference
HybridTimeline
Product Tester
Grand Rapids Liquidators
07.2023 - Current
Garden Center Associate
Lowe's Home Improvement Store
05.2022 - 07.2023
Dining Room/Grill Associate
Pine Knob Ski Resort
11.2018 - 01.2022
B.S - Cybersecurity
Grand Valley State University