Alexander Holmquist
Leader
Ramsey,MN
Summary
Dedicated leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and creating a vision to succeed. Problem solver, networker and consensus builder.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Executive Team Leader-Food & Beverage Sales
Target
Otsego, MN
09.2021 - 10.2022
- Built relationships with team members to encourage willingness to address concerns and issues.
- Recruited and hired talented individuals bringing depth and experience to organization.
- Identified trends and assessed opportunities to improve processes and execution.
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Developed sales strategies to achieve short and long-term sales revenue objectives.
- Mandated compliance to regulatory, customer and corporate standards and led and participated in food safety audits.
Closing Team Leader
Target
Andover, MN
02.2019 - 09.2021
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Cross-trained and provided backup support for organizational leadership.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Established strong relationships with peer leaders, ensuring all plans were executed to standard across multiple teams and departments.
Guest Service Team Leader
Target
Andover, MN
07.2018 - 02.2019
- Evaluated team by reviewing customer feedback and key performance indicators.
- Responded to incoming guests, telephone calls and email inquiries with efficiency and professionalism.
- Improved customer service ratings and accurately solved problems using active listening and customer service skills.
- Resolved problems using tact and diplomacy by calmly communicating directly with customers or employees.
Sales Floor Team Member
Target
Andover, MN
09.2011 - 07.2018
- Greeted customers, helped locate merchandise and suggested suitable options.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Education
Bachelor of Science - Computer Science
University of Wisconsin - River Falls
River Falls, WI 08.2013 - 05.2016
Associate of Arts - Computer Science
Anoka-Ramsey Community College
Coon Rapids, MN 08.2011 - 05.2013
Skills
Strategic planning
undefinedTimeline
Executive Team Leader-Food & Beverage Sales
Target
09.2021 - 10.2022
Closing Team Leader
Target
02.2019 - 09.2021
Guest Service Team Leader
Target
07.2018 - 02.2019
Bachelor of Science - Computer Science
University of Wisconsin - River Falls
08.2013 - 05.2016
Sales Floor Team Member
Target
09.2011 - 07.2018
Associate of Arts - Computer Science
Anoka-Ramsey Community College
08.2011 - 05.2013
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