Alexander Jacobo
Dallas,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Orthodontic Dental Assistant
Jefferson Dental & Orthodontics
DFW
09.2023 - Current
- Performed Orthodontic Adjustments, Bonds, Debands
- Maintained inventory of dental supplies and equipment.
- Provided administrative support including answering phones, handling correspondence.
- Instructed patients on proper care of braces and other orthodontic appliances.
- Answered patient questions regarding orthodontic treatments. Educated parents and guardians about preventative oral health care habits for their children.
- Assisted orthodontists with patient examinations and treatment planning.
- Performed x-rays, impressions, photographs, 3D scans for diagnostic purposes.
Lead CSR
Domino's Pizza
09.2022 - 08.2023
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Responded to customer calls and emails to answer questions about products and services.
- Engaged clients in person and over phone to answer questions and address complaints.
Store Associate
Burlington Coat Factory Department Store
05.2020 - 05.2022
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
Bryan Adams High School
Dallas, TX05.2023
Skills
- Sales and Upselling
- Phone Answering
- Customer Support
- Team Performance
- Multitasking and Organization
- Payment Processing
- Problem Solving
- Comunication
- Clinical Photography
- Orthodontic Bonding/Debonding
- Attention To Detail
- Equipment Sterilization
Languages
Spanish
Native or Bilingual
Certification
- Registered Dental Assistant
- CPR Certification
- BLS Certification
Timeline
Orthodontic Dental Assistant
Jefferson Dental & Orthodontics
09.2023 - Current
Lead CSR
Domino's Pizza
09.2022 - 08.2023
Store Associate
Burlington Coat Factory Department Store
05.2020 - 05.2022
Bryan Adams High School