Alexander Jacobs
Maumee,OH
Summary
Results-oriented engineer with over 13 years in customer solutions and project leadership. Expert in workflow optimization and customer relationship management, driving business growth through strategic engineering initiatives and innovative material handling solutions.
Overview
13
13
years of professional experience
Work History
Lead Customer Solutions Engineer
Allison Transmission
Maumee, OH
01.2026 - Current
- Led engineering efforts on critical programs vital for company profitability.
- Developed specialized tools in MATLAB to address specific customer needs.
- Analyzed emerging material handling market to identify opportunities for business growth.
- Conducted training for new employees on systems and supplied products.
Customer Solutions Engineer
Dana Incorporated
Maumee, OH
01.2019 - 12.2025
- Analyzed customer requirements to develop software solutions that aligned with client needs.
- Acted as primary engineering contact, facilitating communication and support for over 20 customers.
- Led engineering teams on key projects focusing on electrification.
- Applied expertise in Construction, Material Handling, Agricultural, and industrial markets to inform product development.
- Engaged in continuous learning to stay updated on emerging technologies.
Application Engineer
Dana Incorporated
Maumee, OH
03.2013 - 01.2019
- Specified applications for axles, transmissions, and driveshafts in collaboration with major OEMs in the Mining Industry.
- Designed and documented application architecture for new product development projects.
- Collaborated with cross-functional teams to gather and define technical requirements and specifications for application development.
- Streamlined workflow processes, enhancing efficiency in application development phases.
- Provided training and guidance on usage of application software tools.
Education
Bachelor of Science - Mechanical Engineering
University of Toledo
Toledo, OH12-2011
Skills
- MATLAB
- Team leadership
- Project management
- Workflow optimization
- Application architecture
- Systems training
- Customer relationship management
- Excellent communicator
Timeline
Lead Customer Solutions Engineer
Allison Transmission
01.2026 - Current
Customer Solutions Engineer
Dana Incorporated
01.2019 - 12.2025
Application Engineer
Dana Incorporated
03.2013 - 01.2019
Bachelor of Science - Mechanical Engineering
University of Toledo