Felix Abel Ferretti
Madison,WI
Summary
Results-oriented Technical Engineer with three years of experience applying knowledge in implementing technical enhancements through strong attention to detail, ensuring seamless functionality across systems. Proficient in troubleshooting complex technical challenges while consistently meeting strict project deadlines and translating intricate technical requirements into for diverse audiences.
Overview
3
3
years of professional experience
Work History
Technical Solutions Engineer
Epic
05.2025 - Current
- Serve as a technical liaison between Epic software and client healthcare systems, providing consultative support on system integration and optimization in the outpatient space.
- Lead root cause analysis and resolution for complex issues involving performance, infrastructure, and data workflows.
- Design and implement scalable solutions tailored to hospital and healthcare partner needs, improving operational efficiency and patient outcomes.
- Collaborate with internal development teams and external stakeholders to guide system upgrades, custom configurations, and new development projects tailored to client requests.
- Serve as a subject matter expert for the electronic prescribing area with in-depth knowledge of workflows relating to electronic prescribing and the integration between Epic software, Surescripts, and related vendors.
- Manage over 20 customer calls per week, interfacing with healthcare operations and customer IT leadership to drive the planning and execution of projects to improve patient care.
Systems Engineer I
General Dynamics Electric Boat
07.2023 - 04.2025
- As part of an interdisciplinary engineering department, responsible for the pre-planning, execution, and certification of major maintenance and modernization projects for in-service U.S. Navy Los Angeles and Virginia Class fast attack submarines.
- Learning and applying technical requirements, deck-plate troubleshooting and construction support, development of work estimates, and creation of deadline-driven technical work documents (TWDs), including task group instructions (TGIs) and deficiency forms (DFs) to support the maintenance and modernization of in-service U.S. Navy Submarines.
- Attained proficiency in department and program instructions/procedures, as well as submarine special emphasis programs (i.e. SUBSAFE, DSS-SOC).
- Authored, performed/handled, and peer-reviewed 100+ engineering TWDs, changes, and dispositions while adhering to departmental and company quality standards and applying design-build-sustain principles.
- Translate ship alteration (SHIPALT) and engineering change instruction (ECI) design disclosure for shipboard construction.
- Regularly interfaced with Operations, Test, Quality Assurance, and Program Office as an active participate in project certification audits with the Supervisor of Shipbuilding, Groton (SSGR) and Naval Sea Systems Command (NAVSEA).
- Proposed technical solutions to adjudicate SHIPALT design issues discovered during pre-planning and execution.
- Served as Execution Lead for an emergency accelerated maintenance project for a VIRGINIA-Class submarine at the Naval Submarine Base Kings Bay. The project was successfully completed one week ahead of schedule.
- Served as Structural Technical Lead for the pre-planning and execution of major modernization projects for two Virginia Class submarines in Portsmouth and Pearl Harbor Naval Shipyards.
- Provided deck-plate engineering support and supported execution of a major overhaul and repair project for a Los Angeles Class submarine at the company’s shipyard in Groton, CT.
Education
Bachelor of Science - Biological Engineering
Cornell University
Ithaca, NY05.2023
Skills
- Technical Writing
- Technical Drawing Analysis
- Military Specification Analysis
- Material & Procurement Analysis
- Microsoft Office Suite
- MATLAB
- R
- HTML
- JavaScript
- Cascading Style Sheets (CSS)
Timeline
Technical Solutions Engineer
Epic
05.2025 - Current
Systems Engineer I
General Dynamics Electric Boat
07.2023 - 04.2025
Bachelor of Science - Biological Engineering
Cornell University
Fuerst Outstanding Library Student Employee Award
Received while working as a Student Library Assistant at Cornell University. The award is presented to student library employees displaying “exceptional performance, leadership and library service to the campus”.