Mohammed Baban
Technical Services Engineer
Austin,TX
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Dedicated and results-driven engineering professional with over four years of proven expertise in technical consulting, project leadership, and solution design. Proficient in developing innovative solutions and optimizing operational processes. Seeking a role to leverage my comprehensive skills in technical services, cross-functional collaboration, virtualization, and automation to drive excellence and deliver impactful results for a forward-thinking organization. With a strong foundation in digital technology, data analysis, and performance optimization, I aim to contribute to the continued success of a dynamic team and organization.
Overview
5
5
years of professional experience
5
5
Driving Innovation & Globalization
Work History
Technical Solutions Engineer
HUVR Data
Austin, TX
05.2021 - 09.2023
- Led technical consulting and innovative solution design for partners, achieving 300% higher partner satisfaction and $65M in annual cost savings
- Developed solutions that enabled analysts to exploit data, make connections, obtain insight, and augment data analysis techniques
- Spearheaded global initiatives for IMR, anomaly management, and workflow optimization
- Mentored a dynamic team of four, supporting multiple customers on a day to day basis, and ensuring overall team health and productivity
- Delivered daily solutions and training using HUVR's Reliability Automation Platform, increasing adoption by 88%
- Traveled to multiple client sites and facilities throughout the US to design and implement cost-saving, highly redundant technology solutions
- Successfully launched Ultrasonic Thickness Measurement and Anomaly Management
- Modules, streamlining non-destructive testing to drive robust platform adoption
- Led strategic Integrations with Google Analytics Software (Looker) and RealWear for
- Reliability Intelligence enhancing safety and driving $2M in new business
- Managed agile project teams, resulting in software deployment to over 40 clients
- Cultivated client relationships and boosted ExxonMobil Projects from 1200 to 5000, while optimizing workflow efficiency and cloud-based data access.
Solutions Engineer
National Oilwell Varco (NOV)
Houston, TX
04.2018 - 04.2021
- Developed vital connections between global customers, Marketing and Sales, and NOV's products and solutions. (contributed to a $24M increase in sales)
- Created proposals, identified cost-effective solutions, and evaluated engineering designs for clients based on specifications and budget to ensure successful project completion.
- Produced custom Bill of Materials (BOM) for new products, streamlining operations, reducing annual cost, and resolving project-related delays in manufacturing and operations to mitigate risks.
- Managed and transformed the business unit's Quality Management System, introducing CRM and ERP integrations, enabling real-time tracking of customer metrics and inventory levels, and reducing cost of operations.
- Ensured equipment quality and integrity through testing and troubleshooting in the shop and field. Results enabled the team to achieve no defects for the Q4 2020 period.
- Transformed the company’s pre & post sales cycle workflow, to increase productivity and efficiency by 83.3%, and demonstrated a solid ROI by utilizing an automated workflow and better data management on the cloud.
Education
Bachelor of Science - Petroleum Engineering
05.2019
Skills
- Data Analysis & Visualization: Grafana, MATLAB, Tableau
- Product Lifecycle Management: Enovia PLM, Siemens-Teamcenter
- Oil & Gas Solutions: KAPPA (Topaze, Saphir, Rubis), CMG (IMEX, CMOST, GEM, STARS, WINPROP)
- Secure File Transfer Protocol: FileZilla Client
- Torque & Drag Analysis: TADPRO
- Hydraulic Fracturing: FRACPRO
- Log Analysis: Splunk
- Geological Modeling: SGeMS
- Data Analytics & Visualization: Google Cloud Platform (GCP), Looker
- Collaboration & Version Control: GitHub
- Microsoft Office Suite: PowerPoint, Dynamic 365, Excel, Word, Project, Outlook, Access, SharePoint
- Project & Process Management: JIRA, Confluence
- Customer Relationship Management: Salesforce, HubSpot
- Business Database: MRP/ERP
- Design & Drafting: AutoCAD
- Database Management: SQL
- Flowchart & Diagrams: Visio
- New Business Acquisition
- Concept Design
- Client Relationships
- Product Development Testing
- Remote Support
- Technical Solutions Development
- Customer Needs Assessments
- Sales Team Development
- Technical Aptitude
- Technical Documentation
- Customer Satisfaction
- Training Junior Team Members
- Site Conditions
- Technical Report Preparation
- Configuration Optimization
- Troubleshooting and Resolution
- Technical Consulting
- Technical Support and Assistance
- Technical Improvement Knowledge
- Sales Support
- Technical Requirements Understanding
CORE COMPETENCIES
Technical Consulting, Digital Technology Evaluation, Performance Optimization, Project Management, Virtualization, Automation, Version Control, Problem Solving, SaaS Sales, Customer-Centric Approach, Technical Versatility. Technical Documentation/Support, Product/Feature Testing.
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Turkish
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Technical Solutions Engineer - HUVR Data
05.2021 - 09.2023
Solutions Engineer - National Oilwell Varco (NOV)
04.2018 - 04.2021
University of Houston - Bachelor of Science, Petroleum Engineering